Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lexy Harmer

Topeka

Summary

Dedicated customer service representative with strong skills in active listening, critical thinking, and data entry. Proven ability to enhance customer experiences and manage high-stress situations effectively.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Leap Trampoline Park
Topeka, KS
06.2023 - Current
  • Assisted customers with inquiries and resolved issues efficiently to enhance overall experience.
  • Provided product information and guided guests in utilizing facilities safely and effectively.
  • Maintained cleanliness and organization of the facility to ensure a welcoming environment for guests.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Customer Service Representative

Taco Tico
Topeka, KS
03.2022 - 02.2023
  • Trained new team members on operational procedures and customer engagement techniques.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Education

High School Diploma -

Hope Street
Topeka, KS
12-2025

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations

Timeline

Customer Service Representative

Leap Trampoline Park
06.2023 - Current

Customer Service Representative

Taco Tico
03.2022 - 02.2023

High School Diploma -

Hope Street