Lexy Recinos
Dunellen
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Receptionist
State Farm
North Plainfield
12.2024 - Current
- Managed front desk operations and greeted clients warmly.
- Answered phone calls and directed inquiries to appropriate departments.
- Assisted clients with insurance inquiries and provided necessary forms.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Secretary
Defensively Driving LLC
Plainfield
06.2021 - 05.2023
- Collaborated with team members to ensure smooth office workflow and communication.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Answered multi-line phone system and routed calls promptly.
- Managed appointment schedules for staff and maintained calendar updates.
- Maintained front desk area, ensuring cleanliness and organization.
Education
North Plainfield High School
North Plainfield, New JerseySkills
- Front desk management
- Multi-line phone operation
- Document preparation
- Appointment scheduling
- Team collaboration
- Effective communication
- Problem solving
- Conflict resolution
- Verbal and written communication
- Calm demeanor
- Organization skills
Languages
Spanish
Native/ Bilingual
Timeline
Receptionist
State Farm
12.2024 - Current
Secretary
Defensively Driving LLC
06.2021 - 05.2023
North Plainfield High School