Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Lexy Stewart

Fort Lauderdale,FL

Summary

Experience and highly skilled server and bartender with a proven track record in upscale, high-volume environments, including fine-dining steakhouses and luxury casino venues. Adept at delivering elevated guest experiences with professionalism, poise, and deep product knowledge of premium steaks, wines, and craft cocktails. Known for exceptional service under pressure, expert use of POS systems (Aloha, Micros), and skills in guest recovery, upselling, and VIP hospitality. Committed to maintaining fine dining standards, exceeding guest expectations, and contributing to smooth front-of-house operations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server

NYY Steak
Coconut Creek, Florida
06.2022 - Current
  • Delivered fine-dining service in a high-end casino steakhouse, catering to VIP guests, high rollers, and international clientele with professionalism and discretion.
  • Provided personalized, attentive service, with deep menu knowledge, enhancing the guest experience and driving repeat business.
  • Demonstrated expert knowledge of premium cuts, dry-aging processes.
  • Mastered suggestive selling techniques to promote premium menu items, wine pairings, and add-ons, contributing to an increase in check average.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Accurately input orders into the POS system, process payments, and manage guest checks in a high-volume, fast-paced fine dining environment.
  • Applied active listening and empathetic communication to de-escalate complaints, offering personalized solutions in line with restaurant policy (comps, remakes, Xcard).

Server

Morton's Steakhouse
Fort Lauderdale, Florida
07.2018 - 05.2022
  • Provided information about our 'LSC' (Laundry's Select Club), and the benefits of joining.
  • Demonstrated expert knowledge of USDA prime cuts, preparation styles, aging processes, and wine pairings to enhance the guest dining experience and drive high check averages.
  • Power Hour (Happy Hour)

Bartender

Morton's Steakhouse
Louisville, Kentucky
01.2016 - 06.2018
  • Provided premium cocktails and wine service in a luxury steakhouse environment, crafting classic and house specialty drinks with consistency, precision, and elegance.
  • Maintained expert-level knowledge of spirits, wines, and bar menu offerings to provide personalized recommendations to guests
  • Delivered exceptional service during high-profile, high-volume events such as the Kentucky Derby weekend, serving VIP clientele, large parties, and corporate guests in a fast-paced, luxury dining environment.
  • Conducted daily bar setup, including ice wells, juice batching, and prepared cocktail garnishes.

Education

Associate of Arts -

Valencia College
Orlando, FL
01-2010

Skills

  • Multi-course meal coordination
  • Guest recovery and conflict resolution
  • Problem solving and adaptability
  • Fine dining service standards
  • Upscale guest relations
  • VIP and confidential clientele service

Languages

American sign language
Limited

Certification

  • Food Handler
  • Alcohol Safety

Timeline

Server

NYY Steak
06.2022 - Current

Server

Morton's Steakhouse
07.2018 - 05.2022

Bartender

Morton's Steakhouse
01.2016 - 06.2018

Associate of Arts -

Valencia College
Lexy Stewart