Leyanet Saavedra Bernardo
Miami,FL
Summary
Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Zara
Miami, FL
12.2022 - 07.2023
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Doctor
Luciainiguez
Holguin, Cuba
06.2020 - 10.2022
- Participated in research studies related to new treatments or cures for disease.
- Prescribed medications or treatment regimens to address patient conditions.
- Discussed histories and current symptoms or complaints with every patient.
- Collaborated with other healthcare professionals to provide comprehensive patient care.
- Performed physical exams on patients of all ages.
- Consulted with specialists when necessary for complex diagnoses or treatments.
Education
Bachelor of Science - Medicical
Mariana Grajales
Holguin Cuba06-2020
Skills
- Consultative Sales
- Data Collection
- Information Security
- Quality Assurance Controls
- Staff Training
Languages
Spanish
Native/ Bilingual
English
Limited
References
References available upon request.
Timeline
Customer Service Representative
Zara
12.2022 - 07.2023
Doctor
Luciainiguez
06.2020 - 10.2022
Bachelor of Science - Medicical
Mariana Grajales
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