Leyla Elghanam
Brooklyn,NY
Summary
Motivated and adaptable professional with diverse experience in customer service, admissions, sales, and childcare. Highly skilled in communication, organization, and multitasking, with a strong ability to engage with individuals of all backgrounds. Experienced in front desk operations, event coordination, student outreach, and administrative support. Proven ability to provide exceptional service in fast-paced environments, ensuring efficiency and professionalism. Passionate about creating welcoming and inclusive experiences, maintaining strong relationships, and contributing to team success. Dedicated to continuous learning and personal growth while delivering high-quality results.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Pro Body Fitness
Mamaroneck, NY
02.2025 - Current
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Maintained a clean and organized reception area to uphold company image.
Admissions Recruiter
Iona University
Brooklyn, NY
01.2025 - Current
- Organized campus tours for visiting students and families, as needed.
- Participated in college fairs, open houses, and other events to promote university programs.
- Communicated regularly with current and prospective students about application status updates.
Iona Admissions Tour Guide
Iona University
New Rochelle, NY
01.2024 - Current
- Contributed ideas towards creating new initiatives designed to make our admissions process more efficient while still providing top-notch customer service.
- Developed relationships with college officials, professors, and student club presidents to share information and collaborate on business building endeavors.
- Organized and executed campus events to enhance student engagement and promote university culture.
Babysitter
Private Employers
Brooklyn, NY
09.2022 - Current
- Providing a safe environment for children to explore their curiosity and creativity.
- Maintaining a positive attitude while being patient and understanding with the children.
- Used organization and time management skills to multitask and keep children on set schedules.
Model
Childrens Place Inc.
Brooklyn, NY
01.2023 - 09.2025
- Managed time efficiently in order to complete multiple assignments within deadlines.
- Arrived early for shoots to give extra time for hair, makeup, and styling.
- Posed or struck suitable interpretive poses for promoting and selling merchandise or fashions during appearances, filming or photo sessions.
Tutor
Private Tutoring
Brooklyn, NY
09.2022 - 08.2024
- Created a positive learning environment by encouraging open communication between tutor, teacher, and student's family members.
- Helped students develop critical thinking skills by engaging them in interactive dialogue about challenging concepts.
- Provided comprehensive feedback on student progress, including areas for improvement and successes.
Server
Panino Rustico
Brooklyn, NY
07.2022 - 08.2024
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Upheld high standards of sanitation in accordance with health department regulations.
- Handled money transactions accurately while following company procedures for handling cash payments.
Front Desk Receptionist
No Limit Ninja
Yonkers, NY
12.2023 - 05.2024
- Assisted with scheduling appointments for clients and visitors.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Updated customer information in databases regularly to ensure accuracy of records.
Salesperson
Cutco Cutlery
Brooklyn, NY
06.2023 - 01.2024
- Used Zoom to set up conferencing meetings with personnel, clients, and remote offices.
- Assisted customers in selecting appropriate products or services for their needs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Bachelors Degree - Speech-Language Pathology
Iona University
New Rochelle, NY05-2027
High School Diploma -
James Madison High School
Brooklyn, NY06-2023
Skills
- Patient communication
- Speech assessment
- Data management
- Client interaction
- Record keeping
- Team collaboration
Affiliations
- American Cancer Society Member
- Phi Sigma Sigma Member
- Speech and Hearing Club Member
- Iona Admissions Volunteer
- Honors Society Member
Timeline
Front Desk Receptionist
Pro Body Fitness
02.2025 - Current
Admissions Recruiter
Iona University
01.2025 - Current
Iona Admissions Tour Guide
Iona University
01.2024 - Current
Front Desk Receptionist
No Limit Ninja
12.2023 - 05.2024
Salesperson
Cutco Cutlery
06.2023 - 01.2024
Model
Childrens Place Inc.
01.2023 - 09.2025
Babysitter
Private Employers
09.2022 - Current
Tutor
Private Tutoring
09.2022 - 08.2024
Server
Panino Rustico
07.2022 - 08.2024
Bachelors Degree - Speech-Language Pathology
Iona University
High School Diploma -
James Madison High School
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