LEYLA GRIMSLEY
Clinton,MD
Summary
Passionate about customer service, I am an enthusiastic and motivated team player who excels both independently and in collaborative settings to achieve common goals. With strong communication and problem-solving skills, I am dedicated to creating positive customer experiences.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
U S Renal Care
Hyattsville, MD
12.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Crew Leader
Dunkin' Donuts
Accokeek, MD
02.2023 - 08.2023
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Established positive relationships with customers and colleagues through high standards of customer service.
Stock Associate
Weis Markets Inc
Accokeek, MD
11.2022 - 06.2023
- Maintained effective team member communication.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
Education
High School - undefined
Gwynn Park High School
Brandywine, MDCertified Nursing Assistant - undefined
Prince George's Community College
Upper Marlboro, MD05.2022
Skills
- High achiever
- Clear Communication
- Heavy Lifting
- Managing Orders and Deliveries
- Rapid and Adaptive
- Critical Thinking
- Supply Management
- Manage Schedules
Timeline
Patient Care Technician
U S Renal Care
12.2023 - Current
Crew Leader
Dunkin' Donuts
02.2023 - 08.2023
Stock Associate
Weis Markets Inc
11.2022 - 06.2023
High School - undefined
Gwynn Park High School
Certified Nursing Assistant - undefined
Prince George's Community College