Mia Rossello
Pembroke Pines,Florida
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
6
6
years of professional experience
Work History
Host/Takeout/Head Food Runner
Flanigan's Seafood Bar And Grill
Miramar, FL
06.2023 - Current
- Answered phone calls to take orders, give information and document reservations.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Monitored seating area and checked restrooms regularly to keep spotless.
Merchandise Associate
T.J. Maxx
06.2021 - 06.2023
- Proficient in handling multiple tasks simultaneously, prioritizing responsibilities, and meeting deadlines in a fast-paced retail environment
- Ability to engage customers, provide excellent service, answer inquiries, and offer product recommendations to drive sales
- Demonstrating a strong understanding of the merchandise you are responsible for, including its features, benefits, and specifications
- Proficient in managing and organizing inventory, conducting regular stock counts, and ensuring accurate stock levels.
Cashier/Food Runner
Xquisito Fine LLC
02.2020 - 07.2021
- Proficiency in using various electronic cash registers and POS systems to process transactions, handle discounts, and manage inventory
- Ability to handle multiple tasks simultaneously, such as delivering food, refilling beverages, and assisting with clearing tables
- While maintaining high accuracy and efficiency
- Being meticulous in checking orders for accuracy, ensuring that all items are included, and verifying special requests
- Strong ability to handle cash, credit cards, and checks, ensuring accuracy in counting, verifying, and providing appropriate change.
Education
Bachelor of Business Administration and Management -
Broward College
Davie, Florida05.2026
Skills
- English
- Spanish
- Multitasking
- Personable
- Mathematics
- Learn Quickly
- Energy Level
- Resolving Conflict
- Multitasking proficiency
- Team Collaboration
Languages
Spanish
Full Professional
Timeline
Host/Takeout/Head Food Runner
Flanigan's Seafood Bar And Grill
06.2023 - Current
Merchandise Associate
T.J. Maxx
06.2021 - 06.2023
Cashier/Food Runner
Xquisito Fine LLC
02.2020 - 07.2021
Bachelor of Business Administration and Management -
Broward College