Overview
Work History
Education
Skills
Languages
Timeline
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Leyma Norcy

Delray Beach,FL

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Nordstrom Rack
08.2024 - Current
  • Maintain store appearance by organizing sales floor, restocking items, and completing go-backs efficiently.
  • Collaborate with team members to meet daily sales goals and maintain smooth store operations.
  • Deliver excellent customer service by addressing questions, resolving concerns, suggesting alternatives, and ensuring a positive shopping experience.
  • Collaborate with team members to meet daily sales goals and maintain smooth store operations.
  • Manage point-of-sale transactions accurately and efficiently, similar to handling front desk responsibilities.

Retail Sales Associate

TJX Companies
09.2023 - 02.2024


  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Handled price checks, merchandise transfers and fitting room returns to keep the store orderly and efficient.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Cashier

Panera Bread
12.2022 - 08.2023
  • Cleaned and maintained the checkout area to ensure neatness and organization.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members.
  • Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.

Education

Bachelor of Business Administration -

Florida Atlantic University
Boca Raton, FL

Skills

  • Microsoft Office (Word, Excel, PowerPoint)
  • CAD
  • Social Media (Instagram, Twitter)
  • POS Systems

Languages

English
Haitian Creole
French

Timeline

Retail Sales Associate

Nordstrom Rack
08.2024 - Current

Retail Sales Associate

TJX Companies
09.2023 - 02.2024

Cashier

Panera Bread
12.2022 - 08.2023

Bachelor of Business Administration -

Florida Atlantic University

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Leyma Norcy