Leyma Norcy
Delray Beach,FL
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Nordstrom Rack
08.2024 - Current
- Maintain store appearance by organizing sales floor, restocking items, and completing go-backs efficiently.
- Collaborate with team members to meet daily sales goals and maintain smooth store operations.
- Deliver excellent customer service by addressing questions, resolving concerns, suggesting alternatives, and ensuring a positive shopping experience.
- Collaborate with team members to meet daily sales goals and maintain smooth store operations.
- Manage point-of-sale transactions accurately and efficiently, similar to handling front desk responsibilities.
Retail Sales Associate
TJX Companies
09.2023 - 02.2024
- Handled customer complaints in a professional manner.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Handled price checks, merchandise transfers and fitting room returns to keep the store orderly and efficient.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Cashier
Panera Bread
12.2022 - 08.2023
- Cleaned and maintained the checkout area to ensure neatness and organization.
- Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members.
- Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
Education
Bachelor of Business Administration -
Florida Atlantic University
Boca Raton, FLSkills
- Microsoft Office (Word, Excel, PowerPoint)
- CAD
- Social Media (Instagram, Twitter)
- POS Systems
Languages
English
Haitian Creole
French
Timeline
Retail Sales Associate
Nordstrom Rack
08.2024 - Current
Retail Sales Associate
TJX Companies
09.2023 - 02.2024
Cashier
Panera Bread
12.2022 - 08.2023
Bachelor of Business Administration -
Florida Atlantic University