Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Leymis Oquendo Morales

Houston,TX

Summary

Dynamic Shift Supervisor with a proven track record at Starbucks, excelling in staff development and workplace safety. Skilled in project management and problem-solving, I have effectively trained teams, ensuring a customer-oriented environment. My leadership has consistently improved staff efficiency and safety standards, making a tangible impact on operational success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks
04.2022 - Current
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.

Shift Leader

Target
01.2023 - 02.2024
  • Completed cash and credit card transactions accurately using POS software.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Education

Associate Of Applied Science - Radiology

Lone Star College
Houston, TX

High School Diploma - Medical Endorsement

Cypress Creek High School
Houston, TX
05.2023

Phlebotomy Certification - Phlebotomy

Oquirrh Mountain School
Houston, TX
05.2023

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Staff Development
  • Safety understanding
  • Schedule Management
  • Scheduling Coordination
  • Project Management
  • Attendance oversight
  • Problem-Solving

Certification

BLS

Phlebotomy

Food Handlers

Languages

Spanish
Native or Bilingual

Timeline

Shift Leader

Target
01.2023 - 02.2024

Shift Supervisor

Starbucks
04.2022 - Current

Associate Of Applied Science - Radiology

Lone Star College

High School Diploma - Medical Endorsement

Cypress Creek High School

Phlebotomy Certification - Phlebotomy

Oquirrh Mountain School

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Leymis Oquendo Morales