Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leyni Villalta

Jersey City

Summary

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

6
6
years of professional experience

Work History

Assistant Manager

El Maizalito Salvadoreño Restaurant
12.2023 - Current
  • - Oversaw daily restaurant operations, closing duties at the end of the night including balancing cash register, cleaning work stations, checking that all appliances are turned off properly and locking up the premises securely.
  • - Effectively multitasked within fast-paced environment.
  • - Delivered exceptional guest service with friendly and helpful attitude.
  • - Ensured all dishes were prepared correctly and presented attractively before serving to customers.
  • - Provided excellent customer service by taking orders in person or through phone calls.
  • - Managed inventory and supplies to ensure materials were available when needed.
  • Phone: 201-590-8140/201-590-8141

Department Manager

Deals and Discounts
05.2019 - 11.2023
  • - Worked closely with sales associates to complete tasks
  • - Provided excellent customer service to ensure a positive customer experience.
  • - Welcomed customers, offering assistance to help find store items.
  • - Managed daily operations of retail store, balancing register and reporting sales of the day, including opening and closing procedures.
  • - Reset store displays for special events and seasonal merchandise changes.
  • - Developed and maintained relationships with the store manager, merchandise manager, district manager and the buyer to ensure the availability of the products.
  • Phone: 201-795-9555

Education

Diploma - High School

John E Dwyer Technology Academy
01.2017

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Team motivation
  • Customer relations
  • Staff supervision
  • Task delegation
  • Goal setting
  • Retail operations
  • Graphic and media design

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Assistant Manager

El Maizalito Salvadoreño Restaurant
12.2023 - Current

Department Manager

Deals and Discounts
05.2019 - 11.2023

Diploma - High School

John E Dwyer Technology Academy

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Leyni Villalta