LEYRA M. CORREA ORTA
Lakeland,FL
Summary
Seeking a dynamic company that fosters skill development and allows the opportunity to make meaningful contributions towards achieving new goals, both professionally and personally. With a strong drive for growth, eager to leverage expertise and passion to drive positive outcomes within a collaborative team environment. Committed to continuous learning and adaptability, ready to take on new challenges and make a significant impact in a company that values innovation and personal development.
Overview
7
7
years of professional experience
Work History
Personal Loan Specialist
OneMain Financial
08.2022 - Current
- Ensured loan documents were accurate before the closing process.
- Compiled comprehensive data on delinquent customer accounts.
- Maintained consistent payment schedules by monitoring customer accounts throughout loan period.
Night Shift Supervisor
Amscot Financial
01.2020 - 08.2022
- Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
- Observed each team member to carry out duties and provided constructive criticism.
- Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
Customer Service
Atento, T- mobile
01.2018 - 01.2019
- Utilized exceptional customer service skills throughout lash consultations and services.
- Provided exceptional customer service, promoting repeat business from satisfied clients.
- Promoted positive member relations through providing excellent customer service.
- Exceeded performance metrics consistently by delivering exceptional customer service experiences.
Education
Pharmacy
NATIONAL UNIVERSITY COLLEGE
Caguas, PRNotary Public
Florida Notary Association
Tampa, FLPersonal Trainer -
ISSA
Arizona City, AZ08.2022
Skills
- Ability to learn or adapt to new task
- Trained to work with the public
- Work without supervisor
- Excellent attention to detail
- Fast learner
Languages
Spanish
Native or Bilingual
Timeline
Personal Loan Specialist
OneMain Financial
08.2022 - Current
Night Shift Supervisor
Amscot Financial
01.2020 - 08.2022
Customer Service
Atento, T- mobile
01.2018 - 01.2019
Notary Public
Florida Notary Association
Pharmacy
NATIONAL UNIVERSITY COLLEGE
Personal Trainer -
ISSA
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