Administered injections to patients and supported lab testing and phlebotomy procedures
Prepared patients for examination and treatment by accurately recording patient histories and vital signs to ensure comprehensive care
Prepared exam and treatment rooms with necessary instruments and maintained supplies and equipment, ensuring all items were sterilized for patient safety
Assisted physicians in applying splints, dressings, and bandages to facilitate effective treatment and recovery
Front Desk
MD Now Urgent Care
West Palm Beach, FL
02.2025 - 09.2025
Checked in patients promptly, ensuring adherence to all Web Check-in procedures
Accurately check in and verify the proper documentation needed for occupational health clients
Verified insurance information accurately and efficiently to facilitate patient processing
Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information
Responded to phone inquiries at the clinic and directed questions to appropriate staff.
Reviewed incoming faxes for proper documentation and properly handle them
Completed Daily Balance Checklist each shift, ensuring all payment forms were accounted for and documented
Medical Assistant
HCA FL Palm Beach Colorectal Surgery
Atlantis, FL
05.2019 - 09.2024
Led clinical training for new medical assistants in workflows, electronic health records, and procedural protocols.
Provided direct support to physicians and nurse practitioners, including assistance during minor surgical procedures.
Oversaw daily clinical operations to ensure seamless patient flow, timely rooming, and adequate clinical supply levels.
Monitored and enhanced quality control standards, ensuring adherence to safety and infection control policies.
Accurately took and recorded vital signs and assisted in patient examinations and treatments.
Educated patients on pre- and post-treatment care, medications, and follow-up procedures.
Coordinated scheduling, referrals, and insurance verifications to support multidisciplinary teams and streamline patient care.
Supported front desk operations, maintaining a professional and efficient environment.
Chiropractic Assistant
Lake Clarke Chiropractic Group
Lake Clarke Shores, FL
08.2017 - 05.2019
Assisted chiropractor in patient therapies, administrative tasks, and overall clinic operations.
Prepare treatment rooms and ensure all necessary equipment is clean and ready for use.
Managed front desk responsibilities including scheduling, check-in/out, and patient communications.
Education
Associate Degree - Nursing
Academy For Nursing And Health Occupations
West Palm Beach, FL
08-2026
High School Diploma - undefined
Forest Hill High School
West Palm Beach, FL
05-2014
Skills
Fundamentals MorseLife West Palm Beach, FL
Med Surg HCA JFK Main Campus Atlantis, FL
Pediatrics HCA Palms West Hospital Loxahatchee, FL
OB/Maternity Cleveland Clinic Tradition Port St Lucie, FL
Mental Health HCA JFK North Campus West Palm Beach, FL