Results-driven Housekeeping Supervisor with proven expertise in staff training, health and safety compliance, and customer service excellence. Committed to maintaining high cleanliness standards and enhancing guest satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Holiday Inn Express Hotel
Daytona Beach, FL
07.2025 - 02.2026
Supervised daily housekeeping operations to ensure cleanliness and guest satisfaction.
Trained and mentored new staff on cleaning procedures and safety protocols.
Inspected guest rooms and public areas for quality assurance and adherence to standards.
Coordinated inventory management of cleaning supplies and equipment for efficient use.
Developed schedules for housekeeping staff to optimize workflow and coverage.
Collaborated with front desk team to facilitate timely room turnover for arriving guests.
Maintained compliance with health and safety regulations in all housekeeping activities.
Conducted regular room inspections to verify compliance with housekeeping standards.
Placed orders for housekeeping supplies and guest toiletries.
Communicated repair needs to maintenance staff.
Worked with front desk to respond promptly to all guest requests.
Managed laundry sorting, washing, drying, and ironing.
Housekeeping Cleaner
Hotel Holiday Inn
05.2023 - 07.2025
Maintained cleanliness and sanitation standards in guest rooms and common areas.
Operated industrial cleaning equipment to ensure efficient service delivery.
Collaborated with team members to optimize daily cleaning schedules and workflows.
Inspected rooms for maintenance issues, reporting concerns promptly to management.
Trained new staff on cleaning procedures and safety protocols effectively.
Education
High School Diploma -
Jose Maria España
La Guaira Venezuela
06-2017
Skills
Cleaning and sanitation
Guest relations
Customer service-focused
Customer service
Staff training and development
Health and safety compliance
Task delegation
Quality improvements
Employee evaluations
Performance evaluation
Regulatory compliance
Certification
Certified [Award of Excellence], [Holiday Inn ] - [Timeframe]