Results-oriented individual with a strong focus on strategic thinking and attention to detail. Experienced in mentoring staff and optimizing workflows to improve customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
2
2
Languages
Work History
Servers Assistant
Marks Prime Steakhouse
Ocala, FL
04.2024 - 07.2026
Assisted in delivering food and beverages promptly, maintaining high service standards.
Supported front-of-house operations by efficiently coordinating with servers and kitchen staff.
Collaborated with team members to streamline service flow during peak hours.
Ensured cleanliness and organization of dining areas, enhancing guest satisfaction.
Monitored inventory levels of supplies, contributing to seamless restaurant operations.
Trained new staff on service protocols and restaurant policies for consistency.
Business Owner
Gainesville Sports Cards
Gainesville, FL
01.2024 - 02.2026
Managed inventory levels to ensure adequate stock of sports cards and collectibles.
Oversaw daily operations, enhancing workflow efficiency and improving customer service standards.
Trained staff on product knowledge and effective sales techniques to boost team performance.
Implemented data tracking systems for sales trends, optimizing purchasing decisions and pricing strategies.
Established vendor relationships to secure favorable terms and improve product selection offerings.
Conducted market research to identify emerging trends in the sports card industry, adapting business strategies accordingly.
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Developed marketing strategies to increase customer engagement and sales through social media platforms.
Online Business Owner
SeekKlothes
Ocala, FL
02.2023 - 09.2024
Developed and implemented e-commerce strategies to enhance online visibility and customer engagement.
Oversaw website maintenance, optimizing user experience through design updates and functionality enhancements.
Analyzed sales data to identify trends, adjust marketing tactics, and improve product offerings.
Managed inventory control, ensuring optimal stock levels and efficient order fulfillment processes.
Coaching Tutor
SeeksRL
Ocala, FL
01.2021 - 04.2022
Analyzed student assessments to identify areas for improvement and tailor instructional strategies accordingly.
Developed individualized learning plans to enhance student performance and engagement.
Facilitated group tutoring sessions, fostering collaboration and peer-to-peer learning among students.
Mentored junior tutors, providing guidance on effective teaching techniques and best practices.