Salesforce
Hi, I’m
Lezley Nixon
Employee Services Clerk
Arlington,TX
It is never too late to be what you might have been.
George Eliot
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
8
years of professional experience
Work History
Envoy Air Headquarters
Clerk, Employee Services
10.2023 - Current
Job overview
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Maintained confidentiality of employee records and payroll information.
- Maintained confidentiality of sensitive information while diligently handling employees'' personal data during the timekeeping process.
- Evaluated medical documentation to determine eligibility for various types of leaves, maintaining strict confidentiality standards.
- Streamlined the leave of absence process for increased efficiency, leading to reduced processing time.
- Worked closely with the payroll team to ensure accurate tracking of paid time off balances while on leave.
Centennial Real Estate Management
Senior Cash Applications Specialist
11.2022 - 08.2023
Job overview
- Managed daily cash operations by processing and documenting bank deposits, updating cash receipt logs, and recording account receivable transactions for 400+ commercial accounts generating $2 million in annual revenue.
- Successfully managed collections efforts by addressing tenants with unpaid bills in a timely manner, resolving payment issues, and reducing the number of accounts with large outstanding debts.
- Conducted comprehensive monthly financial meetings with Company Executives, utilizing analyzed Aging Receivables Report and system information to provide clear insights into tenant account statuses.
- Ensured the accuracy of company's financial information by performing detailed reconciliations for 200+ tenants in all four assigned commercial properties at the end of each financial period.
- Achieved a 15% increase in collections through successful implementation of new collection process and collection of over $1 million in past due accounts, while reducing 90 days past due accounts by 20%.
- Processed incoming cash receipts in such forms as check, ACH and wire to customer accounts.
Robert Half
Cash Applications Specialist
08.2021 - 10.2022
Job overview
- Handled the daily posting of 800+ payments including checks, wires, and automated clearing house (ACH) credit transfers to customer accounts.
- Identified and communicated customer payment issues, collaborating with collections teams to research and provide effective solutions for the 90-day aging report.
- Maintained precise record-keeping by inputting and validating cash posting data in an Excel spreadsheet.
- Processed bill reminders and collaborated with third-party collection agency to resolve overdue customer accounts.
- Provided support during month-end close activities by finalizing reconciliations accurately within tight deadlines.
- Reconciled daily cash receipts against bank deposits, maintaining accuracy of financial records and facilitating prompt identification of discrepancies.
Strand Inc.
Accounts Receivable Clerk
07.2020 - 08.2021
Job overview
- Executed and received collections on unpaid invoices, resulting in a 30% decrease in outstanding balances.
- Created system to optimize collections and reduce time by 10%.
- Demonstrated strong attention to detail in data entry and administrative responsibilities, resulting in an increase in error-free invoices.
- Consistently processed over 96% of clients' billable invoices, ensuring accurate and timely completion of month-end closing.
- Streamlined processing of receipts, cash, and credit card transactions resulting in a 5% increase in total revenue.
Delta Global Services
Administrative Assistant
01.2017 - 07.2017
Job overview
- Provided administrative assistance by preparing correspondences, supporting events, scheduling appointments, and distributing instructor schedules.
- Maintained efficient office workflow by effectively managing inventory and ensuring a consistent supply of necessary items.
- Recorded and organized data in excel workbooks.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Barrington Group Inc
Leasing Consultant
10.2016 - 05.2017
Job overview
- Increased resident occupancy by 15%, maintained occupancy rate of 98% for three consecutive months, and increased closing rate by 24%.
- Executed administrative responsibilities which involved tasks such as rent collection, invoice payments, document filing, and compilation of monthly Market Survey.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Skillfully handled tenant complaints, investigating and resolving issues promptly. Implemented effective documentation practices and provided timely follow-up on work orders.
Education
Tougaloo College
Bachelor of Business Administration/ Finance
01.2015
Skills
- Impressive record of being a reliable and hardworking professional with a practical hands-on approach
- A seasoned Accounts Receivable professional with 5 combined years of experience in a fast-paced environment with customer communication, analytics, internal and external support escalation
- Goal-Oriented individual with Strong Leadership Capabilities
- Organized, Highly Motivated, and Detail-Directed Problem Solver
- Qualified Knowledge in Microsoft Office and Data Entry
- Excellent Communication, Networking and Negotiation skills
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeContract WorkWork Location
RemoteImportant To Me
Work-life balanceCompany CultureFlexible work hoursWork from home optionTeam Building / Company Retreats401k matchSoftware
Yardi
Arcos Roster App
Success Factors
Excel
Adobe
Microsoft Office
Timeline
Clerk, Employee Services
Envoy Air Headquarters
10.2023 - Current
Senior Cash Applications Specialist
Centennial Real Estate Management
11.2022 - 08.2023
Cash Applications Specialist
Robert Half
08.2021 - 10.2022
Accounts Receivable Clerk
Strand Inc.
07.2020 - 08.2021
Administrative Assistant
Delta Global Services
01.2017 - 07.2017
Leasing Consultant
Barrington Group Inc
10.2016 - 05.2017
Tougaloo College
Bachelor of Business Administration/ Finance
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