Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Accomplishments
Timeline
Generic

Lia Cooper

Suwanee,GA

Summary

Energetic Assistant Manager at a thriving local pizza establishment, with a proven track record of focusing on the day to day operation. Additionally, consistently enhancing customer satisfaction through effective multitasking and organization. Passionate about fostering a positive work environment and achieving business goals while ensuring top-notch service quality. Experienced in employee training and performance evaluation.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

Shine Pizza
Sugar Hill, GA
06.2021 - 04.2025
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Managed customer service inquiries and complaints in a timely manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Supervised daily operations, including assigning duties and ensuring delegated tasks were completed on time.
  • Ensured compliance with safety regulations and company policies.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Managed quality and inventory levels of food supplies required for day to day operations and catered events.

Barista and Server Helper

Rushing Trading Co.
Sugar Hill, GA
05.2023 - 08.2024
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages. And prepared the tasty coffee.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Created promotional displays for advertising special events or promotions at the cafe.

Education

High School Diploma -

North Gwinnett
Suwanee, GA
05-2024

Skills

  • Customer service
  • Multitasking and organization
  • Operational time management
  • Delegating task at hand
  • Inventory management
  • Operational compliance
  • Catering coordination
  • Employee training
  • Performance evaluation

Affiliations

  • Skating
  • Traveling
  • Hiking
  • Skiing

Certification

  • ServeSafe certified
  • Pouring License

Languages

Spanish
Limited

Accomplishments

Assisted in achieving Best Of Gwinett for two years.

Timeline

Barista and Server Helper

Rushing Trading Co.
05.2023 - 08.2024

Assistant Manager

Shine Pizza
06.2021 - 04.2025

High School Diploma -

North Gwinnett

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