Lia D’Orazio
Providence
Summary
Focused on providing professional service and support to every office visitor. Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist & Coach
Ocean State School of Gymnastics
Lincoln
11.2023 - Current
- Greet Customers warmly
- Manage phone calls and directed them to appropriate staff members efficiently.
- Maintained cleanliness and organization of the reception area at all times.
- Scheduled appointments for Gymnastics Lessons
- Instructed athletes on proper techniques and safety protocols during practices.
- Organized and led warm-up and cool-down sessions to prevent injuries.
- Assessed athlete performance and provided constructive feedback for improvement.
- Communicated effectively with parents regarding athlete progress and program updates.
- Maintained equipment and ensured gym facilities met safety standards.
Receptionist
Bay State Flowers
Cranston
06.2023 - 08.2023
- Greeted customers warmly and assisted with inquiries at Bay State Flowers.
- Managed phone calls and directed them to appropriate staff members efficiently.
- Processed incoming orders and prepared necessary documentation for delivery.
Education
High School Diploma -
North Providence High School
North Providence, RI06-2024
Associate of Arts -
Community College of Rhode Island
Lincoln, RI05-2024
Skills
- Customer service
- Appointment scheduling
- Relationship building
- Safety compliance
- Equipment maintenance
- Communication skills
Certification
- Cosmetology License
Languages
Spanish
Native/ Bilingual
Timeline
Receptionist & Coach
Ocean State School of Gymnastics
11.2023 - Current
Receptionist
Bay State Flowers
06.2023 - 08.2023
High School Diploma -
North Providence High School
Associate of Arts -
Community College of Rhode Island
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