Summary
Overview
Work History
Skills
Languages
Additional Information - Certifications And Licenses
Timeline
Generic

LIA Flowers

PEORIA,US

Summary

Sales Consultant with 8 years of experience in retail environments, adept at enhancing customer satisfaction through effective communication and organizational skills. Proven track record in guiding customers to optimal solutions, managing sales processes, and coordinating events. Committed to leveraging expertise in customer service and retail sales to foster team success and drive business growth.

Overview

9
9
years of professional experience

Work History

Sales Consultant

Xfinity Comcast
Peoria, Illinois
11.2025 - Current
  • Engaged customers to understand their needs and recommend suitable products.
  • Demonstrated product features and functionality to enhance customer experience.
  • Assisted in inventory management to ensure product availability on the sales floor.
  • Resolved customer inquiries and issues efficiently to maintain satisfaction levels.
  • Utilized point-of-sale systems for processing transactions and managing customer data.
  • Conducted market research to identify trends and improve service offerings.
  • Analyzed customer needs and identified solutions to meet their requirements.
  • Worked with fellow sales team members to achieve group targets.
  • Developed and maintained relationships with clients to increase sales revenue.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.

Sales Consultant

Best Buy
08.2024 - 11.2025
  • Created learning opportunities for my coworkers regarding Verizon plans, phones, and promotions
  • Helped customers with mobile and computer purchases as well as troubleshooting and technical support
  • Cleaned mobile and computer areas and laser lined/restocked shelves
  • Helped create and maintained a warehouse binning system

Sales Consultant

Breakaway Running
Memphis, TN
04.2020 - 03.2024
  • Open and closed the store
  • Fit customers for both running and medical necessity shoes
  • Guided customers with the nutrition process of running and strength training to meet their goals and keep them safe
  • Helped organize and schedule running groups and events
  • Upkeep of storefront
  • Handling store funds - counting and travel to bank
  • Received and entered store merchandise
  • Stockroom management
  • Assisted in store sales
  • Helped organize and participated in charity fundraisers and donations

Sales Consultant

Men's Wearhouse
Collierville, TN
09.2019 - 03.2020
  • Aided the tailors with alterations
  • Took customers through an extensive fitting process
  • Fit customers and aided them through the rental process for tuxes and suits
  • Upkeep of the storefront
  • Stock management
  • Sanitation of bathrooms and work areas

Server and Hostess

Carrabba's Italian Grill
Collierville, TN
02.2018 - 08.2019
  • Greeted customers and seated them in the most efficient and fair sections to ensure both customer and coworker satisfaction
  • Cleaning and sanitation of tables and chairs
  • Helping in the preparation and organization of store events
  • Serving tables and aiding car-side pickups

Skills

  • Customer service
  • Microsoft Office
  • Driving
  • Sales
  • Communication
  • Cash handling
  • Math
  • Phone etiquette
  • Cash register
  • Serving
  • POS
  • Retail sales
  • Hospitality
  • Organizational skills
  • Technical support

Languages

English, Native

Additional Information - Certifications And Licenses

Driver's License, 03/01/23, 03/31/31

Timeline

Sales Consultant

Xfinity Comcast
11.2025 - Current

Sales Consultant

Best Buy
08.2024 - 11.2025

Sales Consultant

Breakaway Running
04.2020 - 03.2024

Sales Consultant

Men's Wearhouse
09.2019 - 03.2020

Server and Hostess

Carrabba's Italian Grill
02.2018 - 08.2019
LIA Flowers