Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Leadership And Community Engagement
Timeline
Generic

Lia Kiss

Fort Myers,FL

Summary

Customer-focused banking professional with experience in client relationship management, regulatory compliance, and financial services. Proven ability to adapt quickly, exceed performance expectations, and deliver exceptional service in fast-paced environments. Strong communicator and problem-solver seeking opportunities to expand expertise in finance, law, and community leadership.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Associate Banker-ME

JPMorgan Chase
Bonita Springs, FL
06.2024 - Current
  • Bank teller with a diverse range of responsibilities, including typically associated with a banker, this allows me to showcase my professionalism and dedication to excellence.
  • Resolved complex client inquiries and issues in a timely and satisfactory outcome
  • Collaborated with my One Chase Team to identify opportunities for business growth and implement strategies that enhanced the client experience.
  • Maintained a keen focus on compliance and risk management, while ensuring that all transactions adhere to regulatory standards and company policies.

Barista

STARBUCKS
Bonita Springs, FL
07.2021 - 03.2023
  • A seasoned expert with a background working in a fast-paced environment. Elevated the coffee experience of patrons by preserving Starbucks's missions and values by delivering exceptional customer connections in the day-to-day operations.
  • Exemplified consistently high customer satisfaction ratings by maintaining a high level of efficiency and accuracy in fulfilling patron orders and requests, resulting in positive feedback and a notable increase in customer satisfaction.
  • Mastered over 60+ most popular and custom beverage recipes through rigorous study, ensuring the ability to provide quality recommendations to guests.

Wish Grantor

MAKEAWISH SOUTHERN FLORIDA
Fort Myers, FL
12.2023 - Current
  • Dedicated wish grantor contributing compassionate support to children battling chronic illnesses by fulfilling their wishes.
  • Proven ability to engage empathically with wish recipients and their families, ensuring each wish is granted with meticulous attention to detail and sensitivity.
  • Demonstrated commitment to the mission of Make-a-wish through effective coordination, communication, and impactful volunteer service.

Education Volunteer

THE FLORIDA AQUARIUM
Fort Myers, FL
10.2022 - 07.2023
  • Actively engaged in rotational assignments between the Cownose Cove and the Sea Turtle Rehabilitation Center departments, honed my skills in delivering precise and informative content about stingrays, sea turtles, and their ecosystems.
  • Demonstrated adept communication skills by providing both formal and informal discussions to accurately deliver information to diverse audiences.
  • Cultivated a robust understanding of multitasking, adaptability, and problem-solving.

Education

English - undefined

University of South Florida

Skills

  • Analytical skills
  • Problem-solving skills
  • Customer service
  • Managing customer complaints
  • Communication skills
  • Typing skills
  • Organization

Websites

Certification

Notary Public of Florida

Languages

English
Native or Bilingual
Spanish
Limited Working

Leadership And Community Engagement

  • Lupus Foundation of America, Fort Myers, FL, Focus Group Research Participant, 2025-06-01, Shared patient perspectives to support the development of a new clinical conversation tool designed to improve dialogue between patients and healthcare providers, Contributed to shaping research initiatives aimed at enhancing chronic illness care and treatment accessibility
  • University of South Florida, Fort Myers, FL, Nonfiction Capstone Project Team Lead, 2025-03-01, Led a team of peers to design and deliver promotional and educational materials for the Creative Writing Department, Coordinated project deadlines, task delegation, and communication with faculty and classmates, Produced multiple deliverables including posters, flyers, infographics, and a video to increase program visibility
  • MAKEAWISH SOUTHERN FLORIDA, Fort Myers, FL, Wish Grantor, 2023-12-01, present, Dedicated wish grantor contributing compassionate support to children battling chronic illnesses by fulfilling their wishes, Proven ability to engage empathically with wish recipients and their families, ensuring each wish is granted with meticulous attention to detail and sensitivity, Demonstrated commitment to the mission of Make-a-wish through effective coordination, communication, and impactful volunteer service
  • THE FLORIDA AQUARIUM, Fort Myers, FL, Education Volunteer, 2022-10-01, 2023-07-01, Actively engaged in rotational assignments between the Cownose Cove and the Sea Turtle Rehabilitation Center departments, honed my skills in delivering precise and informative content about stingrays, sea turtles, and their ecosystems, Demonstrated adept communication skills by providing both formal and informal discussions to accurately deliver information to diverse audiences., Cultivated a robust understanding of multitasking, adaptability, and problem-solving

Timeline

Associate Banker-ME

JPMorgan Chase
06.2024 - Current

Wish Grantor

MAKEAWISH SOUTHERN FLORIDA
12.2023 - Current

Education Volunteer

THE FLORIDA AQUARIUM
10.2022 - 07.2023

Barista

STARBUCKS
07.2021 - 03.2023

English - undefined

University of South Florida

Similar Profiles

CREATE PROFILE