Liam Hatter
Albuquerque
Summary
Motivated student with excellent communication, time management and problem solving skills. Detail - oriented in resolution finding and planning. Ready to continue learning and get experience in the area of sports and journalism.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
New Mexico United
02.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Used POS system to process sales, returns, online orders, and gift card activations.
Assistant Soccer Coach/ Head Goalkeeper Coach
Atletico New Mexico
03.2022 - Current
- Improved team performance by developing and implementing effective training programs.
- Assisted head coach in designing practice sessions, focusing on individual player development and overall team improvement.
- Enhanced player skills by providing personalized coaching and feedback during one-on-one sessions.
- Maintained a safe and supportive environment for players, fostering teamwork and sportsmanship values.
- Facilitated open communication between players, parents, and coaching staff to address concerns and promote a positive atmosphere.
Retail Sales Associate
Target
06.2022 - 02.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Team Lead
Round One Entertainment
05.2021 - 06.2022
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Education
BBA - Business Administration And Management
Arizona Christian University
Phoenix, AZ05.2024
Bachelor of Arts - Journalism And Mass Communications
University of New Mexico
Albuquerque, NM05.2024
High School Diploma -
Hope Christian High School
Albuquerque, NM05.2020
Skills
- Money Handling
- Customer Service
- Sales Expertise
- Decision Making
- Adaptability
- Conflict resolution
- Teamwork
- Leadership
Accomplishments
2016-2020 Men's Varsity Soccer Team Member
2017 4A New Mexico Boys State Champions
2019 Boys 4a All District Honorable Mention
2020 Boys 4a 2nd Team All District
2020 Boys 4a Southwest Region All Star Team Member
2020 Mens Variety Soccer Team Captain
2020-2021 Arizona Christian Mens Soccer Team Member
2023 u16 Girls Assistant Coach State Champions
Timeline
Retail Sales Associate
New Mexico United
02.2023 - Current
Retail Sales Associate
Target
06.2022 - 02.2023
Assistant Soccer Coach/ Head Goalkeeper Coach
Atletico New Mexico
03.2022 - Current
Team Lead
Round One Entertainment
05.2021 - 06.2022
BBA - Business Administration And Management
Arizona Christian University
Bachelor of Arts - Journalism And Mass Communications
University of New Mexico
High School Diploma -
Hope Christian High School