Liam Hayes
Andover,KS
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at Red Robin. Proven ability to thrive in high-volume dining environments while maintaining cleanliness and safety. Recognized for training new staff and enhancing team performance through effective problem-solving and upselling techniques.
Overview
6
6
years of professional experience
Work History
Server
Red Robin
03.2025 - Current
- Comfortable running 4-5 table sections on busy days with high paced, high quality service
- Fast closer and cleaner able to maintain and upkeep parts of the restaurant to industry standards
- Pre-busing and resetting tables are keys to my success
- Able to upsell through my knowledge of menu, specials, and promos
Line Cook
Slim Chickens
10.2023 - Current
- Comfortable running multiple food prep stations simultaneously during high volume hours with good ticket times
- Clean focused, maintaining a safe healthy environment is a priority
- Very flexible able to swap to whatever role is needed during a given shift
Server
Red Robin
02.2022 - 03.2023
- Comfortable with long shifts my average shift at this time was a double close about 3-5 days a week
- My role at the time was a Certified Learning Coach (CLC) tasked with training servers on company standards and procedures
- Troubleshooting and problem solving for my tables and for my fellow servers struggling to keep up with high volume hours
- Comfortable running online/to-go orders as well as back of house work when needed
Fry Cook
Applebee's Neighborhood Grill & Bar
08.2021 - 12.2021
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Contributed to a positive team environment, collaborating with fellow cooks and staff members.
Team Member
Braums Ice Cream And Dairy
07.2019 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Learned all required tasks quickly to maximize performance
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Contributed to team success by completing jobs quickly and accurately
Education
Andover Central Highschool
Andover, KSNo Degree - Welding
Heartland Welding Academy
Andover, KS07-2025
Skills
- Strong work ethic
- Exceptional customer service
- Team player
- Emotionally disciplined
- High volume dining
- Clean focused
Timeline
Server
Red Robin
03.2025 - Current
Line Cook
Slim Chickens
10.2023 - Current
Server
Red Robin
02.2022 - 03.2023
Fry Cook
Applebee's Neighborhood Grill & Bar
08.2021 - 12.2021
Team Member
Braums Ice Cream And Dairy
07.2019 - 08.2021
Andover Central Highschool
No Degree - Welding
Heartland Welding Academy
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