Liam Hicks
Norman,OK
Summary
Dynamic professional with a strong background in customer service and teamwork, honed at Dave and Buster’s. Proven ability to enhance guest experiences through effective communication and multitasking. Skilled in time management and problem-solving, ensuring timely deliveries as a delivery driver, while maintaining a calm and patient demeanor in high-pressure situations. Developed communication skills assist with both customer and student interactions, allowing for more fluid and natural interactions.
Overview
2
2
years of professional experience
Work History
Line Cook
Bison Witches Bar & Deli
Norman, OK
11.2025 - Current
- Prepared ingredients and assembled dishes according to standardized recipes.
- Maintained cleanliness and organization in kitchen areas to ensure food safety compliance.
- Implemented time-saving techniques, improving overall kitchen efficiency during busy shifts.
Teacher’s Assistant
University of Oklahoma
06.2025 - 05.2026
- Support classroom activities, tutor students, and reviewing work.
- Being academically prepared to answer questions to assist students with topics they do not understand.
- Making myself available outside of class time to assist students and increase their preparedness for the next exam.
- Acted as lead undergraduate TA in a 300+ student classroom directing other TA's in student education
Server
Dave and Buster’s
06.2025 - 10.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Delivery Driver
Betty Lou’s Flowers & Gifts
09.2024 - 01.2025
- Delivered packages to customers doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral and written instructions while utilizing GPS technology to make deliveries.
- Demonstrated organizational and planning skills by creating daily delivery routes and optimizing time spent on the road.
Education
Bachelor in Science - Biology
University of Oklahoma
05-2028
Skills
- Customer service
- Time management
- Effective communication
- Memory retention
- Teamwork and collaboration
- Cleaning and organization
- Problem-solving
- Calm and patient demeanor
- Guest engagement
- Product promotion
Timeline
Line Cook
Bison Witches Bar & Deli
11.2025 - Current
Teacher’s Assistant
University of Oklahoma
06.2025 - 05.2026
Server
Dave and Buster’s
06.2025 - 10.2025
Delivery Driver
Betty Lou’s Flowers & Gifts
09.2024 - 01.2025
Bachelor in Science - Biology
University of Oklahoma