Liam Leahy
Skokie ,IL
Summary
Take pride in providing great costumer service as well as being a team player to help out wherever it is needed. Enjoy staying busy and finding more work during downtimes. Create a safe & clean environment for guests to be welcomed to. Attention to detail is essential & establishing relationships with guests through services.
Overview
5
5
years of professional experience
Work History
Server
Coaches Corner
Elk Grove Village, IL
06.2024 - Current
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Assisted in training new staff on menu offerings and service protocols.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed cash register operations, processing payments accurately and efficiently.
- Recommended menu items based on customer preferences, boosting sales through upselling techniques.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers
Bartender
AMC Theatres
Yorktown, IL
05.2023 - 06.2024
- Prepared and served a variety of beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted in inventory management, tracking stock levels of supplies and ingredients.
- Effectively communicate with coworkers to make job more efficient
- Trained new staff on bar operations and customer service standards for consistency.
- Implemented new drink recipes, enhancing beverage offerings for patrons.
- Monitored compliance with health and safety regulations to maintain operational standards.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
Pops Pizza
Roselle, IL
07.2022 - 10.2022
- Delivered exceptional customer service in high-volume dining environment.
- Maintained cleanliness and organization of dining area to comply with health standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Janitor
United Maintenance Company
Chicago, IL
03.2021 - 09.2021
- Maintained cleanliness and sanitation standards in assigned areas, ensuring safe environments for staff and visitors.
- Operated cleaning equipment such as floor scrubbers and vacuums to enhance operational efficiency.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Education
Photography
William Rainey Harper College
Palatine, ILSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Cleanliness standards
- Team collaboration
Timeline
Server
Coaches Corner
06.2024 - Current
Bartender
AMC Theatres
05.2023 - 06.2024
Server
Pops Pizza
07.2022 - 10.2022
Janitor
United Maintenance Company
03.2021 - 09.2021
Photography
William Rainey Harper College