Liam Persun
EDMOND,Oklahoma
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
6
6
years of professional experience
Work History
Shift Leader
Cafe Icon
05.2019 - 12.2023
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Observed servers to provide feedback and coaching in areas requiring improvement.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Educated staff on proper food handling techniques, contributing to consistently high health inspection scores.
- Created incentive-based performance tracking systems to encourage positive and energetic service execution.
- Kept register accurate through correct billing, payment processing, and cash management practices.
IT Technician
Can Do Kids Therapy
01.2019 - 10.2022
- Configured systems according to prescribed software and hardware frameworks.
- Created user accounts and assigned permissions.
- Assisted in development of system security protocols.
- Configured hardware, devices, and software to set up work stations for employees.
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Installed and configured operating systems and applications.
- Monitored systems in operation and quickly troubleshot errors.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
Auto Detailer
Independently Employed
01.2018 - 02.2019
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Washed cars and trucks daily for auto dealership.
- Applied ceramic coatings for long-lasting protection against environmental hazards, increasing vehicle longevity.
- Shined vehicle windows and windshields to remove water spots.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Checked and replaced windshield wipers on vehicles and equipment.
- Applied wax and sealants to exterior of vehicles and equipment.
Education
High School Diploma -
Epic Online School
Edmond, OK09.2019
Skills
- Assigning Work
- Training Assistance
- Policy Enforcement
- Professional Appearance
- Equipment Troubleshooting
- Cash Handling
- Flexible Schedule
- PPE use
- Customer Service
- Supervision and leadership
- Teamwork and Collaboration
- Inventory Control
- Restroom Servicing
Timeline
Shift Leader
Cafe Icon
05.2019 - 12.2023
IT Technician
Can Do Kids Therapy
01.2019 - 10.2022
Auto Detailer
Independently Employed
01.2018 - 02.2019
High School Diploma -
Epic Online School