Liam Smith
Chicago,IL
Overview
6
6
years of professional experience
Work History
Logistics Account Executive
Nolan Transportation Group, LLC
Chicago, Illinois
03.2022 - Current
- Managed logistics fulfillment and freight deliveries for clients of all size ranging from small business to enterprise level
- Acquired fifteen net-new clients over a nine-month period generating an estimated $50,000 in gross margin
- Maintained a rolling average quota attainment of 75% as well as several high performing months up to 100%
- Secured an 80% customer retention rate and maintained high CSAT scores for all customers
- Successfully upsold customer base with increased revenue as high as 40%
- Increased sales pipeline and exceeded prospecting outreach targets by 20% month over month
- Customer ROI equated to lowered freight spend by as much as 30%.
Technical Product Sales
Nolan Transportation Group, LLC
Chicago, Illinois
01.2022 - 03.2023
- Selected to be part of a new Product Sales team within the established freight brokerage of NTG
- Successfully onboarded new and existing company customers to NTG's transportation management system
- Responsible for customer adoption and optimization of the NTG application to ensure customers gained maximum
value from their investment
Retail Sales Manager
The Vitamin Shoppe
Alpharetta, GA
07.2021 - 12.2022
- Regional leader of twenty stores across the district in sales performance with the attainment of 110% of quota year-over-year
- Leader of a four-person retail sales team to discover customer needs and suggest product recommendations
- Entrusted with store duties which included open/close, team leadership, customer management, marketing and promotions management, cash and bank reconciliation, and regional budgetary reporting
N/A
Entrepreneur
Roswell, GA
08.2020 - 11.2022
- Built a proof of concept which enabled use of a personal 3D avatar to preview the fit of clothing while shopping online
- Completed market research in the apparel retail industry and began networking with online native retailers
- Completed website and trailer video to present the efficacy and test results to target retailers with a $553B market cap
Inside Sales Intern
Chamberlain Group
Oak Brook, IL
05.2018 - 08.2018
- Developed a sales prospect list of over 500 accounts to sell the CAPXL product
- Successfully attracted 184 new accounts and entered account information into Salesforce.com CRM application
- Traveled with external sales reps to present the CAPXL products to multiple clients in the Chicago area and received interest from four accounts with potential future value over $20,000
- Completed Inside Sales activities to increase individual product revenue by over 15% for each promotion
Education
Bachelor of Science - Entrepreneurship And Corporate Innovation
Indiana University, Kelley School of Business
05-2020
Skills
- Business Development
- Account Management
- Lead Generation
- Lead Prospecting
- Customer Service
- Revenue Growth
- Sales Analysis
- Contract Negotiation
- Proficient in Salesforce
- Networking Skills
Timeline
Logistics Account Executive
Nolan Transportation Group, LLC
03.2022 - Current
Technical Product Sales
Nolan Transportation Group, LLC
01.2022 - 03.2023
Retail Sales Manager
The Vitamin Shoppe
07.2021 - 12.2022
N/A
Entrepreneur
08.2020 - 11.2022
Inside Sales Intern
Chamberlain Group
05.2018 - 08.2018
Bachelor of Science - Entrepreneurship And Corporate Innovation
Indiana University, Kelley School of Business
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