Liam White
Chicago,IL
Summary
Dynamic General Manager with a successful background in leading high-performance bars and restaurants. Proven expertise in team leadership, operational efficiency, and financial management. Ready to drive success and elevate the customer experience in a dynamic setting.
Overview
13
13
years of professional experience
Work History
Closing Bartender
Faces And Names Bar & Lounge
New York, NY
06.2019 - 03.2020
- Genuine passion for the restaurant industry, food, and service, ensuring a customer-centric approach for a positive dining and drinking experience.
- Proficient bartending skills, including mixology, drink preparation, and staying updated on beverage trends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Operations Manager
E's Bar
New York, NY
02.2017 - 05.2019
- Mentor and develop staff members, emphasizing exceptional guest experiences through personalized service and continuous improvement.
- Establish and maintain clear, effective communication channels with both staff and customers to ensure a positive dining and drinking experience.
- Demonstrate strong organizational skills and a keen business acumen in overseeing day-to-day operations and managing financial aspects of the restaurant.
- Thrive in a fast-paced, dynamic environment, adapting quickly to changing circumstances and effectively addressing and resolving issues that may arise in the kitchen, bar, or with customers.
Bar Manager
Howl At The Moon
Chicago And NYC
10.2006 - 01.2017
- Recruit, train, and supervise bar staff, fostering a positive and high-performing team culture.
- Implement efficient systems and procedures to optimize service quality and enhance the overall customer experience.
- Strategically manage inventory levels, order supplies, and minimize waste to control costs and maximize profitability.
- Develop and execute marketing strategies and promotional activities to attract more customers, boost sales, and enhance the bar's overall reputation.
Education
Software Engineering
Coding Dojo - Software Engineering Program
Online12.2020
Bachelor of Science - Psychology
Northeastern Illinois University
Chicago, IL01.2019
Skills
- Leadership and Team Management
- Communication and Customer Service
- Organizational Skills and Business Acumen
- Adaptability and Problem-Solving
- Financial Management and Budgeting
- Strategic Planning and Marketing
Timeline
Closing Bartender
Faces And Names Bar & Lounge
06.2019 - 03.2020
Operations Manager
E's Bar
02.2017 - 05.2019
Bar Manager
Howl At The Moon
10.2006 - 01.2017
Software Engineering
Coding Dojo - Software Engineering Program
Bachelor of Science - Psychology
Northeastern Illinois University