Liam White
Chicago,IL
Summary
Dynamic General Manager with a successful background in leading high-performance bars and restaurants. Proven expertise in team leadership, operational efficiency, and financial management. Ready to drive success and elevate the customer experience in a dynamic setting.
Overview
13
13
years of professional experience
Work History
Closing Bartender
Faces And Names Bar & Lounge
06.2019 - 03.2020
- Genuine passion for the restaurant industry, food, and service, ensuring a customer-centric approach for a positive dining and drinking experience.
- Proficient bartending skills, including mixology, drink preparation, and staying updated on beverage trends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Operations Manager
E's Bar
02.2017 - 05.2019
- Mentor and develop staff members, emphasizing exceptional guest experiences through personalized service and continuous improvement.
- Establish and maintain clear, effective communication channels with both staff and customers to ensure a positive dining and drinking experience.
- Demonstrate strong organizational skills and a keen business acumen in overseeing day-to-day operations and managing financial aspects of the restaurant.
- Thrive in a fast-paced, dynamic environment, adapting quickly to changing circumstances and effectively addressing and resolving issues that may arise in the kitchen, bar, or with customers.
Bar Manager
Howl At The Moon
10.2006 - 01.2017
- Recruit, train, and supervise bar staff, fostering a positive and high-performing team culture.
- Implement efficient systems and procedures to optimize service quality and enhance the overall customer experience.
- Strategically manage inventory levels, order supplies, and minimize waste to control costs and maximize profitability.
- Develop and execute marketing strategies and promotional activities to attract more customers, boost sales, and enhance the bar's overall reputation.
Education
Software Engineering
Coding Dojo - Software Engineering Program
Online12.2020
Bachelor of Science - Psychology
Northeastern Illinois University
Chicago, IL01.2019
Skills
- Leadership and Team Management
- Communication and Customer Service
- Organizational Skills and Business Acumen
- Adaptability and Problem-Solving
- Financial Management and Budgeting
- Strategic Planning and Marketing
Timeline
Closing Bartender
Faces And Names Bar & Lounge
06.2019 - 03.2020
Operations Manager
E's Bar
02.2017 - 05.2019
Bar Manager
Howl At The Moon
10.2006 - 01.2017
Software Engineering
Coding Dojo - Software Engineering Program
Bachelor of Science - Psychology
Northeastern Illinois University