Liam Bohlmann
Grandma's Saloon & Grill
Duluth,MN
7
years of professional experience
- Dependable Bartender and Server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
- State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Work History
Bartender and Server
7 Years 5 Months- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
CNA
2 Months- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with residents.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Home Health Aide
1 Year 8 Months- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Developed rapport to create safe and trusting environment for care.
- Assisted disabled clients to support independence and well-being.
Retail Sales Associate
6 Months- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Education
Associate Degree in Nursing - Nursing
- Nursing Club Member participating in multiple food and clothing drives & assisting in setting up the annual Pumpkin Run 5K.
- Volunteering 40+ hours throughout the nursing program.
- Volunteered at the Courage Kenny Arrowhead Youth Games.
- Completed many research projects focused on evidence-based practice, cultural safety, and human development.
- Relevant Coursework: Cultural Bridges of Care, participating in 40 clinical hours in the NICU at the Alaskan Native Medical Center in Anchorage, AK.
High School Diploma
- Relevant Coursework: Intro to Nursing, Medical Terminology, Medical Occupations, Intro to Allied Health, & Nursing Assistant/HHA.
- Elected to treasurer for Duluth East Health Occupation Students of America (HOSA) in 2016.
- Participated in HOSA Medical Reserve Core Training at Camp Ripley in 2016.
- Volunteered at Chaperone in 2017 for HOSA MRC the following year.
- Awarded First and Second place at the HOSA State competitions in CNA and HHA skills.
- Elected to Duluth East Student Government- Executive Board in 2015.
- Key Club Member: volunteering for such events as Camp-in-a-Box, multiple food and clothing drives, highway cleanups, & other community outreach events.
- Elected Captain of Duluth East Trap Shooting Team.
- Extracurricular Activities: Competed at State for One Act Play.
- Extracurricular Activities: Participant of the Hugh O'Brian Youth Leadership Conference as the representative of Duluth East High School in 2016 after being nominated by the teaching staff.
- Extracurricular Activities: Nordic Skiing.
- Volunteered at least one week per summer from 2015 through 2017 at Covenant Park Bible Camp serving as Councilor for day camps, working in the kitchen, & participating in maintenance.
Skills
Quality Control
Service Prioritization
Cool Under Pressure
Courteous Phone Demeanor
Operational Efficiency and Safety
Guest Satisfaction
Customer Service and Rapport
Adaptable and Flexible
Conflict and Complaint Resolution
Quality Assurance Controls
Complex Problem-Solving
Compassionate Client Care
First Aid and Safety
Timeline
CNA
Keystone Bluffs Assisted Living
03.2021 - 05.2021Read More
Bartender and Server
Grandma's Saloon & Grill
05.2019 - CurrentRead More
Home Health Aide
Ecumen Lakeshore
09.2017 - 05.2019Read More
Retail Sales Associate
Duluth Trading
03.2017 - 09.2017Read More
Fond Du Lac Tribal And Community College
Associate Degree in Nursing from Nursing
Read More
Duluth East High School
High School Diploma
Read More