Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic

Lia Michelle Brown Freeman

Dispatcher
Valhermoso Springs,AL

Summary

Experienced with coordinating transportation logistics and managing schedules effectively. Utilizes strong problem-solving skills to ensure timely deliveries and smooth operations. Track record of maintaining excellent communication with drivers and customers to resolve issues promptly.

Overview

27
27
years of professional experience

Work History

Dispatcher

Rp Trucking LLC
10.2017 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Generated reports to track deliveries and maintain proper records and documentation.

Operations Manager

American Recycling
01.1998 - 11.2010
  • Coordinated cross-functional teams to ensure alignment on project objectives.
  • Guided team through transitions to adapt to changing market conditions.
  • Responsible for maintaining purchases from the public
  • Operated Electronic Scales ( for purchasing) Inground Scales

Sold tonnage to customers / brokers on a monthly basis

Was Responsible for keeping the contract updated

  • Responsible for weekly payroll
  • Responsible for Quarterly fuel taxes

Education

High School Diploma -

Albert P Brewer High School
Somerville, AL
06-1985

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Time management
  • Dispatching procedures
  • Prioritizing calls
  • Problem-solving
  • Dispatch coordination
  • Schedule management
  • Customer relations

Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Work-life balancePaid sick leave4-day work weekWork from home option

Timeline

Dispatcher

Rp Trucking LLC
10.2017 - Current

Operations Manager

American Recycling
01.1998 - 11.2010

High School Diploma -

Albert P Brewer High School
Lia Michelle Brown FreemanDispatcher