Liana Partida
Redding,CA
Summary
Diligent caregiver with over a decade of experience in personal care and support services. Expertise in coordinating care plans and assisting patients in navigating healthcare systems, enhancing client comfort and independence. Committed to advocating for patient needs and ensuring a safe, nurturing environment.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Patient Health Advocate
Somatus
Redding, California
02.2025 - Current
- Coordinated care plans with healthcare providers and community resources to ensure comprehensive patient support.
- Assisted patients in navigating healthcare systems and accessing services.
- Advocated for patient needs within healthcare settings, facilitating access to necessary services and resources.
- Maintained accurate documentation of all patient interactions in accordance with HIPAA regulations.
- Advised patients on preventive measures such as immunizations and screenings based on age, gender, risk factors.
- Coordinated patient care referrals and notifications to initiate health delivery services.
- Assessed the needs of patients and their families to develop individualized plans of care.
- Interpreted medical records and laboratory tests for patients.
- Assisted with case management activities, including insurance authorizations and financial assistance programs, to streamline patient access to care.
- Actively participated in Quality Improvement initiatives designed to improve overall patient satisfaction scores.
- Provided emotional support for both patients and family members during times of stress or uncertainty.
- Provided health education and resources to patients.
- Served as a liaison between the provider team, patients, and caregivers by communicating pertinent information regarding diagnosis, prognosis, treatment options.
- Conducted home visits to assess a patient's environment for safety concerns and social determinants of health issues.
- Notified individuals regarding appointment follow-ups and referrals and provided transportation to appointments.
- Executed daily operational tasks to ensure smooth workflow.
- Scheduled appointments for patients, ensuring optimal use of time slots.
Massage Therapist
Dr Wilkinsons Office
Calistogia
01.2014 - 08.2016
- Prepared treatment room and delivered 1-hour Swedish and Deep Tissue massages to clients, enhancing relaxation and well-being
Caregiver
Visiting Angels
Santa Rosa, CA
01.2016 - 03.2016
- Provided assistance with ADLs and personal care, improving client comfort and independence
- Prepared nutritious meals and performed light housekeeping to maintain a safe, clean environment
- Supported clients with bathing, exercise, and physical therapy, promoting mobility and health
- Managed errands, grocery shopping, and accompanied clients to doctor visits, ensuring continuity of care
Caregiver/Personal Assistant
At Home Caregiving
Santa Rosa, CA
01.2015 - 08.2015
- Assisted with ADLs and personal care, enhancing client quality of life and independence
- Prepared meals and maintained cleanliness through light housekeeping, ensuring a safe home environment
- Supported clients with bathing, exercise, and physical therapy, aiding in rehabilitation
- Handled errands, grocery shopping, and accompanied clients to medical appointments for comprehensive support
STORE MANAGER
The Uncarved Block
Sebastopol, CA
08.2011 - 08.2015
- Ensured timely store opening and closing, maintaining operational efficiency
- Provided knowledgeable customer service, educating customers about minerals, crystals, rocks, gems, and fossils
- Processed sales transactions and managed daily sales reports, achieving sales goals
- Selected and received inventory, merchandising products to maximize sales
- Managed online eBay sales, processed payments, packaged merchandise, and coordinated FedEx shipments
- Designed schedules and managed a team of 5 employees, overseeing payroll and training on new inventory
Merchandising Coordinator
T.J Maxx
03.2008 - 06.2008
- Oversaw merchandising for men's, children's, and infants' departments, ensuring optimal product placement
- Collaborated with manager to establish merchandising plans and promotions, increasing sales
- Set displays, introduced new merchandise, and provided signage to enhance customer experience
- Delivered customer service and assisted with purchase decisions, improving satisfaction
- Supported jewelry department and fitting rooms as needed, contributing to team flexibility
Fitness Technician
Countours Express
08.2007 - 01.2008
- Opened gym, checked in members, and registered new members, ensuring smooth daily operations
- Scheduled appointments, gave tours, and demonstrated equipment for personalized member experiences
- Organized activities and tracked member measurements and weight, supporting fitness goals
- Processed customer payments and maintained cleanliness of all equipment
- Closed gym and ensured facility was secure at end of day
Fitness Technician
Curves
Woodland, CA
04.2005 - 10.2005
- Opened and closed club, checked in members, and provided exceptional customer service
- Registered new members, scheduled appointments, and answered phone inquiries
- Conducted tours and demonstrated equipment, ensuring safe and effective use
- Organized member activities and measured progress, setting goals and communicating desired outcomes
Assistant Manager/Sales Associate
Santa Rosa
Santa Rosa, CA
04.2004 - 11.2004
- Open and Closed Store Registers, and reviewed emails for upcoming promotions
- Supervised and instructed 5 employees on daily responsibilities, ensuring team productivity
- Trained new employees on sales and customer service, enhancing team performance
- Prepared daily bank deposits, managed payroll, and maintained accurate inventory records
- Set displays, promoted new items, and engaged customers about latest fashions and designs
Education
General studies -
Santa Rosa Junior College
Santa Rosa, CA10-2011
Skills
- CPR Certified
- Teamwork
- Physical Therapy Assistance
- Managing executive calendars
- Merchandising
- Working as an executive assistant
- Inventory Management
- Attention to detail
- Payroll Processing
- Clinical staff scheduling
- Medical terminology
- Customer Service
- Patience
- Medical office experience
- Concierge experience
Certification
Swedish Massage Certification, 01/15, Present
Additional Information
Authorized to work in the US for any employer
Personal Information
Title: Patient Health Advocate
Timeline
Patient Health Advocate
Somatus
02.2025 - Current
Caregiver
Visiting Angels
01.2016 - 03.2016
Caregiver/Personal Assistant
At Home Caregiving
01.2015 - 08.2015
Massage Therapist
Dr Wilkinsons Office
01.2014 - 08.2016
STORE MANAGER
The Uncarved Block
08.2011 - 08.2015
Merchandising Coordinator
T.J Maxx
03.2008 - 06.2008
Fitness Technician
Countours Express
08.2007 - 01.2008
Fitness Technician
Curves
04.2005 - 10.2005
Assistant Manager/Sales Associate
Santa Rosa
04.2004 - 11.2004
General studies -
Santa Rosa Junior College