Liana Ponomarenko
Vancouver,WA
Summary
Results-driven professional with expertise in client relationship leadership and strategic sales planning. Proven track record in generating new business and enhancing customer satisfaction, ready to drive impactful results in dynamic environments.
Overview
9
9
years of professional experience
Work History
Caregiver
Northwest Healthcare
Vancouver, Washington
02.2025 - Current
- Delivered in-home care to multiple patients, following individualized care plans to meet specific health needs.
- Observed and documented changes in patient behavior and physical condition, reporting timely updates to families and agency staff to ensure continuity of care.
- Maintained confidentiality and adhered to agency documentation standards, safeguarding patient rights and privacy.
Sales Coordinator
Pg Long
Portland, Oregon
05.2024 - 02.2026
- Coordinated quotes and invoices for 8 sales reps, serving as main contact for customer inquiries to streamline communication and enhance customer satisfaction.
- Processed 30+ purchase orders daily ensuring all documentation is aligned with contracts and project requirements.
- Cultivated $150K in new business through strategic brand collaborations and active participation in trade shows, driving revenue growth.
Sales Associate
Michael Kors
Tigard, Oregon
09.2024 - 01.2026
- Established strong clientele through personalized outreach and follow-up, providing luxury service across all price points.
- Drove 10% of store business through omnichannel selling and contributed 13% of total store business through individual sales.
- Ensured inventory accuracy and enhanced visual merchandising.
Business Development Manager
England Logistics
Portland, Oregon
07.2021 - 11.2023
- Fostered relationships with high-level executives and business owners, managing a book of business with 312+ accounts to drive engagement and retention.
- Led cross-divisional sales and external vendor collaborations, increasing profit margins through strategic partnerships.
- Developed customized goals with clients, enhancing customer satisfaction and securing new contracts, contributing to revenue growth.
- Achieved an 87% annual client retention.
Sales Manager
Michael Kors
Clackamas, Oregon
08.2017 - 07.2021
- Collaborated with the lead marketing team to create and implement promotional events, leading to a 15.2% influx in quarterly sales YOY.
- Provided individual career development plans and one-on-one clientele coaching, while consistently achieving weekly sales goals.
- Managed inventory purchasing and budget tracking while leveraging market trend insights.
- Resolved warranty issues and customer complaints, supporting loss prevention initiatives.
- Improved organizational procedures and efficiency.
Education
Penn Foster
Scranton, PASkills
Client Relationship Leadership
Strategic Sales Planning
Strategic Marketing Execution
Project & Floor Coordination
Operational Systems Proficiency
Conflict Management
Patient Care
Case Management
Timeline
Caregiver
Northwest Healthcare
02.2025 - Current
Sales Associate
Michael Kors
09.2024 - 01.2026
Sales Coordinator
Pg Long
05.2024 - 02.2026
Business Development Manager
England Logistics
07.2021 - 11.2023
Sales Manager
Michael Kors
08.2017 - 07.2021
Penn Foster