Liana Vasquez
Desert Hot Springs,CA
Overview
16
16
years of professional experience
Work History
Shift Leader
Marcello's Pizza
02.2023 - Current
- Supervised daily operations to ensure high-quality food preparation and service standards.
- Trained and mentored new staff in operational procedures and customer service excellence.
- Managed inventory levels, coordinating supply orders to minimize waste and ensure product availability.
- Implemented workflow improvements that enhanced efficiency during peak hours, resulting in faster service times.
- Resolved customer complaints promptly, maintaining positive dining experiences and brand reputation.
- Conducted regular staff performance evaluations to identify training needs and promote professional development.
- Maintained cleanliness and organization of kitchen and dining areas in compliance with health regulations.
- Collaborated with management on strategic initiatives aimed at improving overall restaurant performance and customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Photographer
Picture People
05.2010 - 01.2019
- Captured high-quality portraits in studio settings, ensuring optimal lighting and composition.
- Collaborated with clients to understand their vision and preferences for personalized photo sessions.
- Edited and retouched images using Adobe Photoshop and Lightroom to enhance visual appeal.
- Managed equipment setup, maintenance, and inventory to ensure smooth operation during sessions.
- Trained junior photographers on techniques, equipment use, and customer engagement strategies.
- Developed creative concepts for themed shoots, contributing to increased customer satisfaction and repeat business.
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Offered image proofs to help clients choose best photos from shoot.
- Served a diverse range of industries, including weddings, corporate events, fashion shoots, and family portraits.
- Maintained photography equipment, ensuring gear was in optimal condition for all shoots.
- Generated cost-effective solutions for client's photography needs.
Education
No Degree - Sociology
San Diego Mesa College
San Diego, CAAssociate of Arts - General Studies
San Bernardino Valley College
San Bernardino, CA06.2021
High School Diploma -
Colton High School
Colton CA05.2000
Skills
Positive attitude
- Cash handling
- Problem-solving
- Customer service focus
- Flexible schedule
- Strong verbal and written communication
- Team motivation
- Creative problem solving
- Conflict resolution
- Staff training and development
- Inventory counts
- Assigning work
- Complaint resolution
- Sales and upselling
- Shift paperwork completion
- Role modeling
- Daily workflows
- Policy enforcement
- Client service
- Professional appearance
- Client support
- Sales reporting
- Sales expertise
- Technical support
- Strategic thinking
- Verbal and written communication
- Action planning
- Shift leadership
- Decision-making capacity
- OSHA regulations compliance
- Multitasking Abilities
- Organizational skills
- Attention to detail
- Active listening
- Analytical thinking
Cash handling
Team leadership
Problem-solving
Timeline
Shift Leader
Marcello's Pizza
02.2023 - Current
Photographer
Picture People
05.2010 - 01.2019
No Degree - Sociology
San Diego Mesa College
Associate of Arts - General Studies
San Bernardino Valley College
High School Diploma -
Colton High School