LIANNA D JACKSON
Orlando,FL
Summary
Sincere Admissions Coordinator with proficiency in educational recruitment and financial aid. Superb recordkeeping, forms processing and data entry abilities. Committed to assisting students with admissions requirements and making each feel welcome upon enrollment. Exceptional skills in problem-solving and handling adversities while remaining professional.
Overview
4
4
years of professional experience
Work History
SENIOR ADMISSIONS SPECIALIST
UCF- FLORIDA INTERACTIVE ENTERTAINMENT ACADEMY
04.2018 - 04.2019
- Led tours for prospective students and family members to show facilities and answer questions.
- Trained additional admissions team members according to university policy.
- Monitored admissions process and provide student support to facilitate application approval.
- Coordinated admissions efficiently by communicating with internal departments and external organizations to obtain records and transfer documentation.
- Helped complete admissions packets and submitted paperwork to program faculty for review and processing.
- Provided student support throughout admissions process to resolve any inquiries.
- Kept all systems updated by accurately entering, updating and checking records.
- Advised students on steps to complete enrollment and financial aid processes.
- Monitored student databases and updated spreadsheets.
- Recruited new students to start and complete application process.
- Collaborated with financial aid, education and career services departments to achieve student enrollment targets.
- Used Salesforce and SLATE to update admission statuses.
PROGRAM ASSISTANT
UCF-HOUSING AND RESIDENCE LIFE
03.2017 - 04.2018
- Oversaw administrative tasks while verifying accuracy and prompt completion of all paperwork.
- Evaluated and enhanced all program operations, while managing office assistants to ensure adherence to standard operating procedures.
- Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
- Produced well-written, comprehensive reports and documents.
STUDENT ASSISTANT
UNIVERSITY OF WISCONSIN, CURRICULUM AND INSTRUCTION OFFICE
05.2015 - 11.2015
- Provided clear and open communication
- Problem solved quickly and effectively, and provided excellent customer service to faculty/staff and students.
- Worked alongside faculty with Graduate student admissions and retention.
- Assisted in the implementation of precise and extensive data entry for professors and department leadership.
- Assisted with clerical needs including answering telephone calls, performing database management and drafting correspondence.
- Handled confidential student information appropriately while navigating PeopleSoft; otherwise known as “WINS.”
- Performed wide range of simultaneous job tasks to support professor's academic, research and operational needs.
Education
Bachelor of Science - Sociology
University Of Wisconsin- Whitewater
Whitewater, Wisconsin Associate of Arts -
University Of Wisconsin- Whitewater
Whitewater, Wisconsin Study Abroad - Sociology
Jackson State University
Jackson, Mississippi2016
Study Abroad - Biology And Medical Spanish
Universidad Veritas
San Jose2014
Skills
- Knowledgeable in application review
- Academic administration and student support
- Acceptance procedures
- Organizational leadership with the ability to operate autonomously
- Ability to effectively problem solve for internal staff and external clients
- Mastered proficiencies in Outlook, Word, Excel, and Powerpoint
- Proficient in PeopleSoft, SLATE, Salesforce, and MailChimp marketing and computer systems
- Data Verification
- Registration Processing
- Admissions Screening
Timeline
SENIOR ADMISSIONS SPECIALIST
UCF- FLORIDA INTERACTIVE ENTERTAINMENT ACADEMY
04.2018 - 04.2019
PROGRAM ASSISTANT
UCF-HOUSING AND RESIDENCE LIFE
03.2017 - 04.2018
STUDENT ASSISTANT
UNIVERSITY OF WISCONSIN, CURRICULUM AND INSTRUCTION OFFICE
05.2015 - 11.2015
Bachelor of Science - Sociology
University Of Wisconsin- Whitewater
Associate of Arts -
University Of Wisconsin- Whitewater
Study Abroad - Sociology
Jackson State University
Study Abroad - Biology And Medical Spanish
Universidad Veritas
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