Summary
Overview
Work History
Education
Skills
Languages
References
Personal Information
Profiles
Timeline
Generic

LiAnni Johnson

Madison

Summary

customer service professional capable of managing customer needs and knowledgeable about service and standards. Meticulous, resilient and flexible in handling diverse issues.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Planet Fitness
Madison
08.2025 - Current
  • Assisted members with inquiries regarding fitness services and membership plans.
  • Managed member check-ins and ensured smooth entry into the facility.
  • Resolved member complaints and concerns with a focus on customer satisfaction.
  • Maintain cleanliness of establishment and clean and disinfect equipment and tanning areas.

Client relations assistant

The Head Suites
01.2023 - Current
  • Greet and check in clients for their salon services, assist stylists with calendars and rebooking appointments.
  • Maintain cleanliness of lobby and coffee area including sweeping, mopping and garbage removal.
  • Assist in safety and sanitation of salon and all tools and utensils.

Customer service/food associate

Henry Vilas Zoo
05.2023 - 09.2023
  • Listen to customers questions and concerns and provide answers or responses
  • Take orders, calculate charges, process payments
  • Food prep and handling
  • Maintain cleanliness of work space and assist with inventory and restocking.

Education

MCFARLAND HIGH SCHOOL

Skills

  • Money handling abilities
  • Customer Relations
  • Teamwork
  • Time Management
  • Leadership
  • Effective Communication
  • Critical Thinking

Languages

English, 10

References

  • Alyssa Cloud, Owner of Alyssas Magic Mirror, 608-395-4529, adolfen15.ad@gmail.com
  • Ashley Lynn, Owner of THAIRapy By Ashley, 608-770-7572, thairapybyashley@gmail.com

Personal Information

Title: Customer Service Representative

Profiles

Customer service professional capable of managing customer needs and knowledgeable about service and standards. Meticulous, resilient and flexible in handling diverse issues.

Timeline

Customer Service Representative

Planet Fitness
08.2025 - Current

Customer service/food associate

Henry Vilas Zoo
05.2023 - 09.2023

Client relations assistant

The Head Suites
01.2023 - Current

MCFARLAND HIGH SCHOOL
LiAnni Johnson