customer service professional capable of managing customer needs and knowledgeable about service and standards. Meticulous, resilient and flexible in handling diverse issues.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Planet Fitness
Madison
08.2025 - Current
Assisted members with inquiries regarding fitness services and membership plans.
Managed member check-ins and ensured smooth entry into the facility.
Resolved member complaints and concerns with a focus on customer satisfaction.
Maintain cleanliness of establishment and clean and disinfect equipment and tanning areas.
Client relations assistant
The Head Suites
01.2023 - Current
Greet and check in clients for their salon services, assist stylists with calendars and rebooking appointments.
Maintain cleanliness of lobby and coffee area including sweeping, mopping and garbage removal.
Assist in safety and sanitation of salon and all tools and utensils.
Customer service/food associate
Henry Vilas Zoo
05.2023 - 09.2023
Listen to customers questions and concerns and provide answers or responses
Take orders, calculate charges, process payments
Food prep and handling
Maintain cleanliness of work space and assist with inventory and restocking.
Education
MCFARLAND HIGH SCHOOL
Skills
Money handling abilities
Customer Relations
Teamwork
Time Management
Leadership
Effective Communication
Critical Thinking
Languages
English, 10
References
Alyssa Cloud, Owner of Alyssas Magic Mirror, 608-395-4529, adolfen15.ad@gmail.com
Ashley Lynn, Owner of THAIRapy By Ashley, 608-770-7572, thairapybyashley@gmail.com
Personal Information
Title: Customer Service Representative
Profiles
Customer service professional capable of managing customer needs and knowledgeable about service and standards. Meticulous, resilient and flexible in handling diverse issues.