Libbette Mendez
Orlando,FL
Summary
Detail-oriented team player with a strong foundation in clerical and basic healthcare skills, seeking a position in a dynamic and expanding medical facility. Eager to leverage clinical expertise while enhancing administrative capabilities to contribute to the efficiency and success of the practice. Committed to providing exceptional support through diverse skill sets, ensuring seamless operations in a fast-paced environment. Passionate about fostering a collaborative atmosphere that prioritizes patient care and operational excellence.
Overview
29
29
years of professional experience
Work History
Billing Site Coordinator III
Envision Physician Services
01.2017 - Current
- Ensure all charts for billing are ready with no deficiencies
- Knowledge of Meditech and HPF web-station to search Patients and saving documentation.
- Knowledge of Patient Confidentiality & HIPPA
- Work well independently with little to no Supervisor
- Work from home
- Fast learner, Team Player, I am a Go getter!
- Communicate well with Providers and Coworkers
- Complete monthly & daily reports
- Patient Keeper
- 3M
- Meditech
- Excel (copy, Paste, Filtering, search & find)
- Multi-tasker
- Enjoy working on projects
- Emailing Providers with deficiencies
Program Assistant
East Coast Migrant Head Start Project
01.2005 - 01.2014
- Plan meetings and create presentations.
- Aid in overseeing the program and financial daily operations to ensure compliance with all policies and procedures of ECMHSP, Head Start Performance Standards and all applicable federal, state and local laws and regulations.
- Aid in the screening and recruitment of new personnel
- Ensure that teachers and staff meet necessary license requirements and follow policies and procedures in accordance to ECMHSP standards
- Ensure that schoolteachers follow policies set by ECMHSP in accordance to state and federal regulations when handling the wealth fare of the kids to include a fair, ethical and polite treatment of kids and kids’ parents
- Provide assistance, training and guidance to teachers and staff
- Keep track of performance, education and performance goals of employees
- Proper enrollment of new children to center
- Attend monthly performance meetings for the Florida Eastern Region
- Plan and execute fundraising activities
- Create budgets and expenditures
- Order food and supplies according to center needs
- Ensure that employees’ annual educational and training records are met
- Prepare conference calls
- Prepare and report weekly, monthly and annual reports in person and in paper
- Notarize Affidavit of Character in accordance with the requirements set by the Department of Children and Families
- Keeping and file employees’ records – medical
- Assist in meetings on behalf of the center’s director when required
- Handles correspondence, schedules, meetings, conference calls, travel, and records minutes of meetings. Responsible for data collection, entry, preparation, organization, presentation, and distribution of materials in a timely fashion. Updates policies, forms, documents, materials, databases, etc. Ensures effective communication with vendors, member parents/guardians.
Sales Agent
Five Star Insurance
01.2002 - 01.2005
- Prepared car and house insurance policies. Assured that the policies were up to date and in good standing, provided over the phone and in office quotes to prospect members.
- Collected down payments and premiums and protected customers’ confidentiality and privacy.
- Handled policy holder correspondence and made sure that insurance companies kept premiums in accordance to policy contract.
- Responded to inbound phone calls and walk in business from policyholders concerning their insurance policies.
- Counseled qualified applicants, counsel customers concerning coverage and/or policy changes, quoted insurance rates, and accurately complete new insurance applications.
- Processed changes by various procedures including but not limited to on-line, manual process, email.
- Assisted in the training of other Insurance Specialists.
AmeriCorps member
Centro Campesino
01.2001 - 01.2002
- Company Overview: nonprofit
- Assisted first time low income house buyers to obtain credit approval from mortgage agencies.
- Ensured that they met the criteria for credit approval by checking their credit prior to prior to request.
- Completed paperwork and forms during the process.
- Volunteered hours with the community in after school programs and summer camps.
Dr. Salomon Levin-General Practice
Belle Glade Family Health Center
01.1997 - 01.2000
- Greeted patients and visitors, in person or on the telephone.
- Verified proper coverage of patients’ insurances.
- Made sure proper procedure codes were accurate and properly submitted for insurance payment claim purposes.
- Kept patient appointments on schedule by notifying provider of patients’ arrival
- Reviewed service delivery compared to schedule.
- Reminding provider of service delays.
Education
High School Diploma -
High School Diploma -
Cornerstone Christian Correspondence School
Townsend, GA10-2007
Certification - Pharmacy Technician
Stepful
Detroit, MI08-2025
Skills
- Bilingual proficiency in Spanish
- Experienced public notary
- Reliable and adaptable
- Proficient in Microsoft Office
- Technical skills: 45 WPB
- Strong verbal communication
- Process employment eligibility forms
- Efficient paperwork management
- Manage multiple deadlines effectively
- Proficient in computer applications
- Experienced with document scanning
Accomplishments
- Supervised team of 75 staff members.
Languages
Spanish
Native or Bilingual
Timeline
Billing Site Coordinator III
Envision Physician Services
01.2017 - Current
Program Assistant
East Coast Migrant Head Start Project
01.2005 - 01.2014
Sales Agent
Five Star Insurance
01.2002 - 01.2005
AmeriCorps member
Centro Campesino
01.2001 - 01.2002
Dr. Salomon Levin-General Practice
Belle Glade Family Health Center
01.1997 - 01.2000
High School Diploma -
High School Diploma -
Cornerstone Christian Correspondence School
Certification - Pharmacy Technician
Stepful