Libbie Louis-Reindl
Black Earth
Summary
Solid background in customer service and being a reliable steady worker. Devoted to maintaining health and well-being of all those around me. Ready and willing to learn new things and cultivate new positive experiences for both myself and customers. Compassionate and hardworking with years of experience maintaining positive work environments while providing stellar service. Demonstrated talent for managing multiple tasks by caring for animals, cleaning, and tending to customers at the same time. Received recognition as both employee of the month and employee of the year.
Overview
5
5
years of professional experience
Work History
Banquet Server
Francis Marion Hotel
03.2023 - Current
- Arranged linens and table settings according to seating plan and event theme.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Guided arriving guests to tables, took drink orders and relayed information to bartenders.
- Answered guest questions about event plans and food service choices.
- Monitored dietary restrictions and served guests with special needs.
Pet Care Specialist
Brown Dog Walking
09.2022 - Current
- Communicated with clients about schedules, requirements and animal personalities.
- Spent time with cats to provide companionship and human contact.
- Exercised dogs on leads and at dog parks.
- Followed specific food and water schedules for different animal species.
- Followed pet care instructions for dietary needs and medication regimens.
- Supported animal wellbeing by caring for both physical and mental health needs while owners are away.
Retail Associate
REI
05.2023 - 08.2023
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Increased sales revenue by offering targeted promotions and upselling related items.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
Kennel Assistant
Spring Green Vet Hospital
06.2020 - 02.2022
- Fed and refreshed water for animals staying in kennels on regular eating schedules.
- Sprayed down and applied cleaning solutions to animal cages to remove waste and dirt.
- Administered medications to animals with meals or treats.
- Washed and disinfected animals' food and water bowls each day.
- Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Picked up dog waste using bags to dispose of properly.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
- Controlled anxious or aggressive animals by administering medication and safely detaining them.
Cashier/Food Service Employee
Culvers
11.2019 - 01.2022
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Assisted customers by providing information and resolving complaints.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Answered phone calls to assist customers with questions and orders.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Education
Bachelor of Science - Marine Biology And Spanish
College of Charleston
Charleston, SC05.2026
High School Diploma -
Wisconsin Heights High School
Mazomanie, WI05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Honest and Dependable
- Responsible
- Attention to Detail
- Quick on my Feet/Fast learner
- Guest Interaction
Languages
Spanish
Professional Working
Timeline
Retail Associate
REI
05.2023 - 08.2023
Banquet Server
Francis Marion Hotel
03.2023 - Current
Pet Care Specialist
Brown Dog Walking
09.2022 - Current
Kennel Assistant
Spring Green Vet Hospital
06.2020 - 02.2022
Cashier/Food Service Employee
Culvers
11.2019 - 01.2022
Bachelor of Science - Marine Biology And Spanish
College of Charleston
High School Diploma -
Wisconsin Heights High School
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