Libby Voss
Ogilvie,MN
Summary
Dependable and detail-oriented while thinking quickly to identify and resolve operational issues. Work extremely well under pressure and thrive off of being busy. Possesses excellent organizational, problem-solving, and communication skills. Willingness to take on added responsibilities to meet goals. Passionate about the MN Court and Correctional System's. Experience in both the law enforcement and court settings. Motivated and dedicated when it comes to Criminal Justice and ready to begin a long-term career.
Overview
5
5
years of professional experience
Work History
Court Operations Associate
State of Minnesota, MN Judicial Branch – Isanti County
06.2023 - 11.2023
- Duties include: Civil, Probate, and Criminal case processing, Processing bail, Scheduling hearings, Processing evictions, forfeitures, name changes, traffic citations, transcript judgments, default judgments, affidavits of increased cost, Signing orders, Certifying copies, Certifying exemplified copies, Answering phones, Providing customer service over the counter, Mailing out orders and affidavits, etc.
911 Dispatcher/Correctional Officer
Kanabec County Sheriff's Office
11.2020 - 11.2023
- Duties include: Answering 911/Admin calls, Dispatching police, fire, EMS, Entering/Clearing warrants, protection orders, Creating and briefing reports, Running criminal history checks, Monitoring Statewide Supervision, Maintaining jail security, Monitoring jail doors and cameras, Running several different technology and software programs, Remaining calm under pressure and high stress situations, Enhanced facility security by conducting regular inspections and addressing potential risks, Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Customer Service Representative
East Central Veterinarians
06.2022 - 10.2022
- Duties include: Answering phones, scheduling appointments, Assisting doctors and techs, Stocking materials, Filling prescription orders, Checking in/out clients, Providing excellent customer service, Maintaining cleanliness of the lobby
Server
Pizza Hut
12.2018 - 07.2020
- Duties included: Answering phones, Taking food orders, Maintaining cleanliness, Providing excellent customer service, Greeting customers, Managing cash drawers, Managing money
Education
Bachelor of Arts - Criminal Justice
Saint Cloud State University
Saint Cloud, MN05.2024
Associate of Arts -
Anoka-Ramsey Community College
Cambridge, MN05.2022
Skills
- Ability to Multitask
- Fast Learner
- Organized
- Detail Oriented
- Problem Solving
- Working under Pressure
- Eager to Learn
References
- Kelly Schmitt, 651-387-5795
- Kim Morgenson, 763-370-9620
- Sue Coon, 320-224-5635
- Mike Jacobson, 320-364-3979
Timeline
Court Operations Associate
State of Minnesota, MN Judicial Branch – Isanti County
06.2023 - 11.2023
Customer Service Representative
East Central Veterinarians
06.2022 - 10.2022
911 Dispatcher/Correctional Officer
Kanabec County Sheriff's Office
11.2020 - 11.2023
Server
Pizza Hut
12.2018 - 07.2020
Bachelor of Arts - Criminal Justice
Saint Cloud State University
Associate of Arts -
Anoka-Ramsey Community College
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