Nicole Thissen
Montevideo,MN
Summary
I am a dedicated Court Clerk with several years' experience in case management for civil and traffic courts from initial filing to final disposition. I am skilled in case processing, scheduling, records maintenance and providing courtroom support. Excellent work ethic and communication skills. I am a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Court Operations Clerk
MN State Judicial Branch
Montevideo, MN
09.2021 - Current
- Provided clerical support to judges, attorneys, and other court personnel.
- Maintained court records and documents, ensuring accuracy and confidentiality.
- Assisted with jury selection process by providing information about prospective jurors.
- Answered phone calls from members of the public regarding court dates and procedures.
- Managed office supply inventory levels within budgetary guidelines.
- Processed payments for court fees and fines, balancing accounts daily.
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
- Coordinated with judges, attorneys, and law enforcement to schedule court sessions.
- Managed jury selection and service processes, including juror notifications.
Billing/Integrity Specialist
Arkana Laboratories
Montevideo, MN
09.2018 - 09.2021
- Maintained accurate records of customer interactions and feedback.
- Generated reports to track performance metrics of team members.
- Conducted regular meetings with staff to review progress and address any concerns.
- Reviewed documents for accuracy prior to submission or publication.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Developed an understanding of Medicare and Medicaid rules and regulations as they apply to medical billing procedures.
- Reviewed patient records for accuracy and completeness of information in medical billing system.
- Provided assistance with medical billing processes related to patient accounts.
- Served as mentor for new instructors hired into the Medical Billing program.
- Participated in training sessions to stay updated on current regulations and guidelines related to medical billing practices.
Education
Bachelor of Science - Elementary Education
North Central University
Minneapolis, MN05-1995
Skills
- Proofreading expertise
- Work Prioritization
- Legal documents
- Office Management
- Confidentiality
- Payment Collection
- Team Collaboration
- Strong Organization
- Time management abilities
- Excellent Communication
- Problem-solving abilities
- Self Motivation
- Bank Deposits
- Multitasking
- Professional Demeanor
Affiliations
- I have had the privilege to work with our women's group in our church, hosting gatherings and leading different Bible studies and groups. I have also worked with our youth program through outreach programs. I have helped organize and run the food for our family fun night and been able to serve others through our community. I have also been on the PTSA and Women of Today in the past and worked along other wonderful people in our community to help with fundraisers, events, letters and art night, and staff appreciations. Road Side clean up projects, concession stands and anywhere else a helping had was needed.
- Being a mom of 2 boys (both now graduated) my husband and I have been involved with their sporting, scouting and church groups for several years and have thoroughly enjoyed being involved in the community and meeting parents, teachers, coaches, and others along the way.
Timeline
Court Operations Clerk
MN State Judicial Branch
09.2021 - Current
Billing/Integrity Specialist
Arkana Laboratories
09.2018 - 09.2021
Bachelor of Science - Elementary Education
North Central University
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