- Music
- Photography and Editing
- Road Trips
- Deep diving into psychology and the human brain
- Podcasts
Krystal Redetzke
Montevideo,MN
Summary
Dynamic and compassionate professional with extensive experience at Handeland Chiropractic, excelling in patient care coordination and crisis intervention. Proven ability to foster trust and satisfaction among clients, enhancing referrals. Skilled in healthcare compliance and telephone etiquette, dedicated to promoting well-being and effective communication in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Chiropractic Assistant
Handeland Chiropractic
09.2024 - Current
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Input patient data into computer system using ChiroTouch and checked information for accuracy.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Performed electric muscle stimulation, laser therapies, and mechanical traction.
Mental Health Advocate
LIVIN Foundation
01.2018 - Current
- Provided empathetic guidance to clients experiencing mental health crises, deescalating situations and connecting them with appropriate support resources.
- Increased public understanding of mental illness by delivering informative presentations at local events.
- Provided crisis intervention services to individuals experiencing acute mental health challenges, ensuring their safety and connecting them with appropriate resources.
- Empowered clients to make informed decisions about their treatment options by providing clear explanations of available services and resources.
- Enhanced community awareness about mental health issues through organizing educational events and workshops.
- Participated in health promotion campaigns to raise awareness of health issues.
- Participated in training to become QPR certified to help prevent suicide in suicidal individuals.
Front Desk Receptionist
Dana F Cole & Co
02.2022 - 09.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
No Degree - Business
Minnesota West Community & Technical College
Granite Falls, MNSkills
- Telephone etiquette
- Scheduling appointments
- Patient care coordination
- Professionalism and ethics
- Healthcare compliance
- Behavior observation
- Suicide prevention
- Stress reduction techniques
- Crisis intervention
- Self-care promotion
Accomplishments
- Public Speaking and Advocacy
- QPR Certification
- Entrepreneurship
ABOUT ME
I’m a passionate, people-focused professional with a heart for helping others and using my own story to inspire and uplift. As the owner of a dirt track photography business, I combine my love for motorsports with a creative eye, capturing high-energy moments that matter. I thrive in environments where I can connect with people, bring a smile, and make a difference—whether behind the camera or in everyday life. Known for my positive attitude and genuine energy, I bring enthusiasm, empathy, and authenticity to everything I do.
Interests
Timeline
Chiropractic Assistant
Handeland Chiropractic
09.2024 - Current
Front Desk Receptionist
Dana F Cole & Co
02.2022 - 09.2024
Mental Health Advocate
LIVIN Foundation
01.2018 - Current
No Degree - Business
Minnesota West Community & Technical College
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