Libby Adams
Oklahoma City
Summary
Enthusiastic professional with a focus on maintaining high standards of customer satisfaction. Demonstrates teamwork and efficiency as well as strong customer service skills. Adaptable and skilled in time management. Always ready to contribute to a dynamic team environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Wiggles & Giggles
Stillwater, OK
08.2025 - Current
- Managed daily operations, ensuring efficient workflow and high service standards.
- Analyzed sales data to identify trends, inform decision-making, and drive revenue growth.
- Coordinated marketing initiatives to increase brand visibility and attract new customers.
- Maintained professional, organized, and safe environment for employees and patrons.
Room Attendant
Holiday Inn Suites
Stillwater, Ok
08.2024 - 07.2025
- Ensure guest rooms are spotless, enhancing guest satisfaction and repeat business
- Efficiently manage time to clean rooms, boosting productivity
- Identify maintenance issues promptly, ensuring swift resolution and guest comfort
Front desk Agent
Holiday Inn Suites
Stillwater, Ok
08.2024 - 07.2025
- Manage guest check-ins, address inquiries, enhance satisfaction
- Provided exceptional guest service, fostering a welcoming atmosphere and ensuring repeat visits through positive experiences
- Streamlined check-in processes, significantly reducing wait times and enhancing overall guest satisfaction
Team Lead Housekeeping specialist
Merry Maids
Stillwater, Ok
02.2023 - 07.2024
- Led team in optimizing cleaning, enhancing efficiency and client satisfaction
- Resolved client issues promptly, maintaining high customer retention rates
- Monitored inventory, reducing costs and ensuring resource availability
Server
Empire Slice House
Edmond, Ok
08.2022 - 01.2023
- Provided exceptional service to guests daily, enhancing customer satisfaction
- Efficiently managed orders, ensuring timely delivery in a fast-paced environment
- Maintained a clean and organized work area, ensuring compliance with health and safety standards
Sales Associate
Bone dog Boutique and Self-serve Dog Wash
Oklahoma City, Ok
01.2022 - 08.2022
- Delivered tailored customer service, enhancing client satisfaction and loyalty.
- Worked to maintain a clean, inviting environment for everyone including dogs
- Enhanced customer experience, leading to positive feedback and improved sales
Server
Flix Brewhouse
Oklahoma City, Ok
07.2021 - 01.2022
- Served guests efficiently boosting repeat patronage
- Managed high-volume orders, reducing wait times and improving service speed
- Resolved customer complaints promptly, maintaining a positive dining experience.
- Maintained cleanliness and organization
Host
Pf Changs
Oklahoma City, OK
01.2021 - 06.2021
- Greeted and seated guests, ensuring a welcoming atmosphere for all patrons.
- Managed waitlist and reservations, optimizing seating efficiency during peak hours.
- Collaborated with kitchen and service staff to streamline guest experience and service flow.
Nutritional Beverage Specialist
Diamond Nutrition
Ponca City, Ok
05.2018 - 12.2020
- Developed nutritional beverage solutions per customer satisfaction.
- Collaborated with team to improve or make formulations for drinks
- Ensured customer satisfaction with positive attitude and service
Education
No Degree - Criminal Justice
University of Central Oklahoma
Edmond, OkHighschool Diploma - undefined
Ponca City Senior High School
Ponca City05.2018
Skills
- Time Management
- Team Leadership
- Customer Engagement
- Multitasking
- Verbal and written communication
- Operations management
Certification
- National Phlebotomy, Feb 2025, Northwest Phlebotomy School
- Intravenous Therapy, Apr 2025, Northwest Phlebotomy School
Timeline
Manager
Wiggles & Giggles
08.2025 - Current
Room Attendant
Holiday Inn Suites
08.2024 - 07.2025
Front desk Agent
Holiday Inn Suites
08.2024 - 07.2025
Team Lead Housekeeping specialist
Merry Maids
02.2023 - 07.2024
Server
Empire Slice House
08.2022 - 01.2023
Sales Associate
Bone dog Boutique and Self-serve Dog Wash
01.2022 - 08.2022
Server
Flix Brewhouse
07.2021 - 01.2022
Host
Pf Changs
01.2021 - 06.2021
Nutritional Beverage Specialist
Diamond Nutrition
05.2018 - 12.2020
Highschool Diploma - undefined
Ponca City Senior High School
No Degree - Criminal Justice
University of Central Oklahoma