Liberty Bonnet
Succasunna,NJ
Summary
Dedicated professional with a strong focus on customer service and operational efficiency. Proven ability to mentor staff and implement process improvements that enhance workflow.
Overview
5
5
years of professional experience
Work History
Assistant Manager
The American BBQ Company
Denville, NJ
02.2023 - Current
- Trained and mentored staff on customer service best practices and operational procedures.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Banquet Server
The Park Savoy Estate
Florham Park, NJ
10.2023 - 03.2024
- Set up and clean banquet spaces according to event specifications.
- Maintain cleanliness of dining areas throughout service.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Site Assistant
The American BBQ Company
Denville, NJ
05.2022 - 02.2023
- Assisted in daily operations, ensuring seamless execution of BBQ events and catering services.
- Coordinated logistics for event setups, contributing to timely and efficient service.
- Oversaw buffet service to maintain an appealing and well-stocked dining experience.
Sales Associate
Party City
Rockaway, NJ
09.2021 - 02.2022
- Assisted customers in selecting party supplies, enhancing overall shopping experience.
- Maintained organized inventory displays, improving product visibility and accessibility for customers.
- Managed returns, exchanges and refunds in accordance with store policy.
Crew Member
Jersey Mike's Subs
Rockaway, NJ
12.2020 - 05.2021
- Prepared and assembled sandwich orders according to customer specifications.
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety standards.
- Provided friendly customer service, addressing inquiries and resolving issues efficiently.
Education
High School Diploma -
Morris Hills High School
Rockaway, NJ06-2023
Skills
- Customer service
- Multitasking and organization
- Hardworking
- Dedicated
- Fast learner
Timeline
Banquet Server
The Park Savoy Estate
10.2023 - 03.2024
Assistant Manager
The American BBQ Company
02.2023 - Current
Site Assistant
The American BBQ Company
05.2022 - 02.2023
Sales Associate
Party City
09.2021 - 02.2022
Crew Member
Jersey Mike's Subs
12.2020 - 05.2021
High School Diploma -
Morris Hills High School