Nancy Cowley
Jeanne
Coeur d'Alene,ID
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level office administrative position. Willingness to take on added responsibilities and learn new skills to help team achieve company goals.
Overview
30
30
years of professional experience
Work History
Manager in Training
The Buckle - Retail
10.2020 - Current
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
- Oversaw activities of 20-person team, enhanced supervisory and leadership abilities by working closely with mentoring teammates.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Pursued every opportunity to learn about retail business at all levels and improve team member support.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
High School Diploma -
Duluth East High School
Duluth, MN05.2021
Skills
- Management Training
- Business Planning
- Customer Relationship Management
- Staff Development
- Inventory Management
- Team Goals
- Cash Register Operations
- Customer Satisfaction
- Sales Initiatives
- Resolving Conflicts
Additional Information
Participated in a Mexico Mission trip to Rio Bravo Children's Home 7 years in a row beginning in 2015.
Timeline
Manager in Training
The Buckle - Retail
10.2020 - Current
High School Diploma -
Duluth East High School
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