Libni Mejia Martinez
Fairfield,USA
Summary
My name is Libni Mejia Martinez, I'm a very driven individual ready to give my best to satisfy customer needs/Company needs. I've been able to build relationships with customers which result in increase in sales, and repeated business. I'm currently enrolled at Solano community college majoring in Business Administration. My end goal is to be apart of the financial world and learn about everything there is to know. I'm very passionate about resolving problems, My major, and helping individuals in need. I have about 4 years of customer service experience, and fluent in two languages Spanish and English.
Overview
5
5
years of professional experience
Work History
Receptionist
Victory Spine Center
Vacaville, California
06.2025 - Current
- Greeted patients warmly and directed them to appropriate services.
- Managed appointment scheduling and coordinated with medical staff for patient flow.
- Answered phone calls promptly and addressed patient inquiries effectively.
- Maintained organized patient records and ensured confidentiality compliance.
- Assisted patients with paperwork, insurance verification, and payment processing.
- Monitored office supplies and coordinated orders to support daily operations.
BEAUTY ADVISOR-CLOSING EXPERT/Trainer
ULTA
Vacaville, CA
03.2023 - 02.2025
- Maintained a clean and organized environment
- Offered excellent customer services while upholding company standards
- Kept up with the fast pace by making sure everyday shipment was pushed onto the floor to curate customer needs
- Directed guests to the perfect product they want
- Kept track of inventory updating numbers and sending out any damaged product, or theft
- Conducted trainings with new hires setting them up for success in the company
MERCHANDISE ASSOCIATE
DISNEY COLLEGE PROGRAM
Orlando, FL
08.2022 - 01.2023
- Provided guests with answers to any questions and or concerns
- Handled cash, credit, return, exchange transactions
- Took charge of inventory by displaying any current wants and kept track of inventory
- Responsible of my 'own' shop and handled situations on my own
- Provided excellent customer service and upholding Disney standards
BEAUTY ADVISOR
SEPHORA IN JCPENNEY
Fairfield, CA
03.2022 - 05.2022
- Maintained a clean and organized inventory throughout my department
- Worked pos system transactions, which included credit, cash, exchanges, returns, and refunds to ensure accurate cash flow
- Assisted the customers with any questions regarding inventory and made sure they were up to date with any sales
- Met sales goals
- Guided customers daily through the process of finding their ideal sizes and styles
SALES ASSOCIATE
AERIE
Vacaville, CA
01.2021 - 03.2022
- Regularly sanitizing products to ensure the safety for everyone
- Assisted customers with any questions regarding beauty products
- Met sale goals
- Help customers find great products that meet their hair and skin care needs or product availability
- Put up displays showcasing new products, must haves, or event sales
- Regularly updated stock ledger to keep track of sales
Education
Undergraduate - Business Administration
Solano Community College
Fairfield05.2025
High School Diploma -
Angelo Rodriguez High School
CA01.2021
Skills
- Fluent in English
- Fluent in Spanish
- Sales experience
- Retail experience
- Flexibility and adaptability
- Product knowledge expertise
- Client relationship building
References
- Ashley Simpson, Previous Supervisor, Disney World, (201) 674-4583, ashsimpson16@gmail.com
- Marcos Perez, Previous Supervisor, Target, (707) 631-4431, perezjr02@gmail.com
Languages
- English, Native
- Spanish, Native
Timeline
Receptionist
Victory Spine Center
06.2025 - Current
BEAUTY ADVISOR-CLOSING EXPERT/Trainer
ULTA
03.2023 - 02.2025
MERCHANDISE ASSOCIATE
DISNEY COLLEGE PROGRAM
08.2022 - 01.2023
BEAUTY ADVISOR
SEPHORA IN JCPENNEY
03.2022 - 05.2022
SALES ASSOCIATE
AERIE
01.2021 - 03.2022
Undergraduate - Business Administration
Solano Community College
High School Diploma -
Angelo Rodriguez High School