Liby Casado Pujols
Paterson,NJ
Summary
Professional with extensive experience in customer service, adept at addressing inquiries and resolving issues to ensure customer satisfaction. Demonstrated ability to supervise and train staff, fostering a motivated team environment while maintaining safety protocols for both employees and customers. Proven skills in problem-solving and effective communication contribute to positive customer relations and cultural awareness within diverse settings.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager of Operations
F21
Wayne, NJ
09.2019 - 04.2025
•Ensuring Customer Satisfaction by addressing inquiries, resolving issues and maintaining a positive work environment.
• Ability to supervise, train and keep our employees motivated.
•Provide Safety to our employees and customers.
Education
High School Diploma -
Panther Academy
Paterson, NJ06-2017
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Bilingual
- Safety Demonstration
- Cultural Awareness
- Time Management
- Attention to Details
- Communication
- Team work
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Assistant Store Manager of Operations
F21
09.2019 - 04.2025
High School Diploma -
Panther Academy