Licette Woods

I assisted 2 other partners in opening Surety Escrow. As the Manager, I run the Day to Day Operations for entire office. Conducted interviews on all hiring. Maintain the office, licensing, accounts payable, locating office space. I worked with DFPI directly in opening the Company. Deposited and sent out all wires for the closing of each file. Maintained the highest level of Customer Service

Trained and motivated employees to perform daily business functions. Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs. Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success. Reconcile Daily/Monthly Banking for Company.

Earned and Maintained High-end clients, handling 100-300 files per month. Handled scheduling of closing appointments for seller and buyer or arranged for delivery of documents for out of area closings. My team closed Sales; and Refinance Transactions Nationwide as well as Reverse Mortgages. Managed real estate closing process in compliance with applicable standards and legal requirements. Examined purchase and sale agreement for potential items of concern and addressed immediately. Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.

Started at this company with 1 assistant and ended with leading and managing a 7 person team. My desk closed on Resales, Short Sales, REO's and Residential Refinances, Nationwide. My team specialized in Reverse Mortgages/Manufactured Home Refinance and Sales. All disbursements of files were handled by myself. Produced spreadsheets and reports for banking on a daily basis I followed industry standard escrow procedures and maintained awareness of regulations governing escrow process. I assisted with new hires and interviews.

As the Escrow officer of an independent Escrow company, I checked signatures and legal descriptions for accuracy and integrity. Reviewed and returned signed loan packages to lender for review and approval in accordance with lender instructions. I specialized in Reverse Mortgages/Manufactured Home Refinance and Sales.

Developed Marketing documentation to gain new clients

Conducted Professional Letters to all clients. Customer Service was displayed daily with all clients.

As a new solo Escrow Officer, I worked on a Refinance Desk Closing 35-50 per month. Conducting research on items in question against properties. Established a strong sense of helping others, covering for co-workers. Communicated requirements and title exception information to clients. Scheduled closing appointments for signings or arranged for delivery of documents for out of area closings. Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.