Licy D’Souza
Murphy,USA
Summary
Over 20 years of experience in Clerical Positions. Experience in Medical Insurance processing, Secretarial duties and technical data entry.
Overview
33
33
years of professional experience
Work History
Administrative Office Manager
Divine Home Health Care
Carrollton, Texas
09.2021 - Current
- Manage and direct field staff of the Agency while coordinating care with the interdisciplinary team, patient/family and referring Agency.
- Coordinate and schedule the daily work load of the office while utilizing Agency software (Kinnser/Axxess) to the fullest capacity.
- Assist with the orientation of new professional staff to familiarize them with Agency policies and procedures.
- Review each clinician’s schedule for re-certification, discharges, and aide supervisory visits.
- Review weekly schedule submitted by clinician for changes or updates.
- Perform other duties as directed by Management.
- Performs general office duties including but not limited to word processing, photocopies charting, and reception and telephone services.
- Works closely with Administrator and management staff in implementing policies and procedures.
- Work with administrator to oversee and co-ordinate educational activities for the staff.
- Maintain files, updating employee files, supplies, postage, and general office condition in an orderly manner.
- Record keeping and filing of documents.
- Assists in Quality Assurance checking of Nurses Notes and Aide Notes.
- Sending referrals to third parties for PT/OT/ST and Lab requests for various Lab tests.
- Record keeping and filing of documents.
Secretary to Insurance Officer
- Assist Insurance officer in all types of insurance related functions
- Processing of Employees and their Dependents Medical insurance claims and resolving individual insurance queries from employees.
- Monthly closing of Medical Insurance claims and reporting to Head Office
- Processing medical claims and coordinating with local Insurance provider in settling the claims
- Co-ordination of Project Insurances and their annual renewal of policies
- Reporting accident claims to local insurance provider and coordinating with them till the settlement of claims.
Admin. Asst. / Office Asst.
Timely care Home Health
Richardson, Texas
08.2016 - 10.2019
- Manage and direct field staff of the Agency while coordinating care with the interdisciplinary team, patient/family and referring Agency.
- Coordinate and schedule the daily work load of the office while utilizing Agency software (Kinnser/Axxess) to the fullest capacity.
- Assist with the orientation of new professional staff to familiarize them with Agency policies and procedures.
- Review each clinician’s schedule for re-certification, discharges, and aide supervisory visits.
- Review weekly schedule submitted by clinician for changes or updates.
- Perform other duties as directed by Management.
- Performs general office duties including but not limited to word processing, photocopies charting, and reception and telephone services.
- Works closely with Administrator and management staff in implementing policies and procedures.
- Work with administrator to oversee and co-ordinate educational activities for the staff.
- Maintain files, updating employee files, supplies, postage, and general office condition in an orderly manner.
- Record keeping and filing of documents.
- Assists in Quality Assurance checking of Nurses Notes and Aide Notes.
- Sending referrals to third parties for PT/OT/ST and Lab requests for various Lab tests.
- Record keeping and filing of documents.
Executive Secretary to General Manager (Projects) / Area Insurance Coordinator
Consolidated Contractor’s International Company (C.C.C)
Abu Dhabi, UAE
01.2007 - 01.2015
- Support Services for General Manager (Projects) including all types of Secretarial works, correspondence, appointments, meeting coordination.
- Record keeping and filing of documents for the office of General Manager (Projects)
- Occasional Support services for Estimation department, including supervision of departmental secretaries
- CCC is the largest construction company in the Middle East and the 17th largest in the world
Sr. Secretary to General Manager and Area Insurance, Area Office
Consolidated Contractor’s International Company (C.C.C)
Abu Dhabi, UAE
01.2000 - 01.2007
- Support Services for General Manager (Projects) including all types of Secretarial works, correspondence, appointments, meeting coordination.
- Record keeping and filing of documents for the office of General Manager (Projects)
- Occasional Support services for Estimation department, including supervision of departmental secretaries
- CCC is the largest construction company in the Middle East and the 17th largest in the world
Secretary to the Estimation Manager, Area Office
Consolidated Contractor’s International Company (C.C.C)
Abu Dhabi, UAE
01.1994 - 01.2000
- Support Services for General Manager (Projects) including all types of Secretarial works, correspondence, appointments, meeting coordination.
- Record keeping and filing of documents for the office of General Manager (Projects)
- Occasional Support services for Estimation department, including supervision of departmental secretaries
- CCC is the largest construction company in the Middle East and the 17th largest in the world
Secretary - Operations, Onshore Gas Development Project Office
Consolidated Contractor’s International Company (C.C.C)
01.1993 - 01.1994
- Support Services for General Manager (Projects) including all types of Secretarial works, correspondence, appointments, meeting coordination.
- Record keeping and filing of documents for the office of General Manager (Projects)
- Occasional Support services for Estimation department, including supervision of departmental secretaries
- CCC is the largest construction company in the Middle East and the 17th largest in the world
- Transferred to the Area Office when offices were moved off-city.
Education
B.S. - Science
Providence College, University of Calicut
Kerala, India01-1982
Skills
- Typing Speed - around 35 wpm
- Windows PC - 23 years hands-on experience
- Microsoft Office all versions (Mostly Word & Excel)
- Estimation Program – Data Entry for Bill of Quantities
- Accounting Program – Data Entry
- E Mail & Internet search operations
- Kinnser Healthcare Software
- Axxess Healthcare Software
- Pecom - Computerized telex operations
- Siemens standard telex operations
Languages
English
Full Professional
Malayalam
Native or Bilingual
Timeline
Administrative Office Manager
Divine Home Health Care
09.2021 - Current
Admin. Asst. / Office Asst.
Timely care Home Health
08.2016 - 10.2019
Executive Secretary to General Manager (Projects) / Area Insurance Coordinator
Consolidated Contractor’s International Company (C.C.C)
01.2007 - 01.2015
Sr. Secretary to General Manager and Area Insurance, Area Office
Consolidated Contractor’s International Company (C.C.C)
01.2000 - 01.2007
Secretary to the Estimation Manager, Area Office
Consolidated Contractor’s International Company (C.C.C)
01.1994 - 01.2000
Secretary - Operations, Onshore Gas Development Project Office
Consolidated Contractor’s International Company (C.C.C)
01.1993 - 01.1994
Secretary to Insurance Officer
B.S. - Science
Providence College, University of Calicut