Lidia Aguilar
Chicago,IL
Summary
Proactive professional with a background in service and logistics. Skilled in training new employees and collaborating with team members to achieve operational goals. Committed to leveraging bilingual skills and adaptability to enhance workplace efficiency. Excellent availability, strong attention to detail, and a commitment to providing quality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Package Handler
United Parcel Service, UPS
Chicago, Illinois
10.2023 - 01.2024
- Loaded and unloaded packages from delivery trucks safely and efficiently.
- Collaborated with team members to meet daily operational goals.
- Assisted in training new employees on package handling procedures.
- Scanned and sorted packages according to destinations and service type using a hand-held scanner.
- Inspected packages for damage or defects and recorded any issues found.
Service Provider
Alternative Schools Network
Chicago, Illinois
08.2021 - 08.2023
- Organized resources for alternative learning programs and initiatives.
- Collaborated with community partners to provide additional resources for students.
- Assisted customers with setting up new products and services.
- Responded quickly to emergencies that threatened service availability.
- Analyzed data from various sources to identify potential problems and solutions.
Customer Representative
McDonald's
Chicago, Illinois
09.2022 - 12.2022
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Handled customer inquiries and resolved complaints promptly and courteously.
- Operated cash register and processed transactions accurately and efficiently.
- Assisted in training new staff on operational procedures and customer interactions.
- Promoted restaurant deals through a mobile app to increase sales.
Education
Certificate - Phlebotomy
Tukiendorf Training Institute
Cicero, IL06-2025
High School Diploma -
Latino Youth High School
Chicago, IL12-2022
Skills
- Employee training and development
- Time management
- Problem resolution
- English/Spanish bilingual
- Proficient communication
- Customer service
- Team collaboration
Affiliations
Cut hair / Cosmetology
Student Government
Computer Club, Book Club
Photography, Modeling
Languages
English
Professional
Spanish
Professional
Accomplishments
- Perfect Attendance Award
Certification
- TTI Medical Training Institute – Chicago, IL
Phlebotomy Technician Program
Expected Completion: June 2025
Timeline
Package Handler
United Parcel Service, UPS
10.2023 - 01.2024
Customer Representative
McDonald's
09.2022 - 12.2022
Service Provider
Alternative Schools Network
08.2021 - 08.2023
Certificate - Phlebotomy
Tukiendorf Training Institute
High School Diploma -
Latino Youth High School