Lidia Campos
Cypress,USA
Summary
Professional with proven success in new home sales, skilled in client relationship management, market analysis, and negotiation. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for excellent communication, problem-solving abilities, and customer-centric approach. Ready to drive sales and contribute to growth.
Overview
16
16
years of professional experience
Work History
New Home Sales Consultant
Toll Brothers
Houston, Texas
06.2022 - 09.2025
- Reviewed plans for new construction with clients, enumerating and recommending available options and features.
- Inspected condition of premises and arranged for necessary maintenance and notify owners of maintenance needs.
- Answered clients' questions regarding build process, finance, and construction updates.
- Guided clients through home-buying process, ensuring comprehensive understanding of product offerings.
- Developed and maintained strong relationships with prospective buyers to enhance customer satisfaction and loyalty.
- Collaborated with design and construction teams to align client expectations with home specifications.
- Worked closely with internal team members such as mortgage officers, title agents, construction project managers for seamless transaction coordination.
- Conducted regular follow-ups with prospective buyers, maintaining interest levels and fostering long-term relationships.
New Home Sales Consultant
First America Homes
Houston, Texas
06.2017 - 12.2021
- Greet every customer with a warm welcome, explain company process and steps on building their home and selecting all options.
- Promote and market newly constructed homes on social media, host open homes, work closely with realtors.
- Toured homes with customers and realtors. Assisted with the selection of floor plans, options, finance, Pre-qualified prospects.
- Consistently exceeded sales goals, and customer service expectations.
Retail Sales Associate
AT&T
Houston, TX
11.2009 - 12.2016
- Provided exceptional customer service, resolving inquiries and enhancing overall shopping experience.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Trained new staff on sales techniques and product knowledge to improve team performance.
- Implemented visual merchandising strategies to optimize product presentation and drive sales.
- Developed strong relationships with customers, fostering loyalty through personalized service experiences.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School -
Pearland High School
Pearland, TXSkills
- Convincing expression
- Agreement formulation
- Real estate tours
- Floor layout designs
- Strategic sales approach
- Effective multitasking
- Customer care
- Objective-focused approach
- Proficient in negotiations
- Client engagement management
- Closing sales
- Prospective client outreach
Languages
English Full Professional
Spanish Full Professional
Timeline
New Home Sales Consultant
Toll Brothers
06.2022 - 09.2025
New Home Sales Consultant
First America Homes
06.2017 - 12.2021
Retail Sales Associate
AT&T
11.2009 - 12.2016
High School -
Pearland High School