Lidia Gaytan
Longmont,CO
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Greeter/Server Assistant
Buffalo Wild Wings
Longmont
06.2023 - 01.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
Team Lead
Panera Bread # 202437
Longmont
10.2021 - 07.2023
- Developed strategies to increase team productivity and improve customer service levels.
- Delegated tasks appropriately according to individual skill sets.
- Supported the manager in developing plans for future projects, initiatives and objectives.
Cashier
Walmart store # 5170
Longmont
05.2020 - 08.2020
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
Education
Associates of Occupational Studies degree in Medical -
IBMC College
Longmont, CO06.2017
Skills
- Comfortable with conflict resolution and problem solving
- Communication skills
- POS system operations
- Customer service excellence
- Sales
- Staff Mentoring
- Time management skills
Certification
- Food Handler Certification, 10/01/17
- Medical Billing Certification, 10/01/17
Languages
Spanish, Fluent
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier/Greeter/Server Assistant
Buffalo Wild Wings
06.2023 - 01.2024
Team Lead
Panera Bread # 202437
10.2021 - 07.2023
Cashier
Walmart store # 5170
05.2020 - 08.2020
Associates of Occupational Studies degree in Medical -
IBMC College
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