Summary
Overview
Work History
Education
Skills
Timeline
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Lidia Ramirez

Montevallo,AL

Summary

Dynamic Pharmacy Technician with proven expertise at CVS Pharmacy in optimizing workflows and enhancing patient care. Skilled in medication dispensing and insurance billing, while maintaining strict adherence to HIPAA regulations. Recognized for exceptional problem-solving abilities and effective team collaboration, ensuring high standards of drug safety and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
03.2017 - 04.2025
  • Assisted in preparing and dispensing medications under supervision.
  • Processed prescription orders using pharmacy management software.
  • Ensured compliance with safety regulations and quality standards.
  • Collaborated with pharmacists to streamline workflow and improve efficiency.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Education

High School Diploma -

Thompson High School
Alabaster, AL

Pharmacy Technician License -

ABC Adult School
Downey, CA
05.2016

Skills

  • Problem-solving skills
  • Team collaboration
  • Good customer service
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Insurance billing
  • Medication dispensing
  • Patient confidentiality
  • Pharmacy ethics
  • Drug safety
  • Pharmacy software proficiency
  • Fast learner
  • Highly dependable
  • Bilingual English/Spanish

Timeline

Pharmacy Technician

CVS Pharmacy
03.2017 - 04.2025

High School Diploma -

Thompson High School

Pharmacy Technician License -

ABC Adult School

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