Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lidia Rodriguez

Dallas

Summary

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Academy Sports + Outdoors
12.2023 - 02.2025
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.

Customer Service

The Home Depot Inc
11.2020 - 12.2023
  • Generated reports and tracked customer service metrics on daily basis.
  • Delivered exceptional customer service, exceeding member expectations consistently.
  • Maintained customer service standards for department and company at large.
  • Streamlined communication channels between departments to ensure seamless customer service delivery.

Education

High School Diploma -

01.2021

Associate of Science -

Dallas College

Skills

  • Customer satisfaction
  • Merchandise restocking
  • Reliability and punctuality
  • Patience and composure
  • Customer complaint resolution
  • Guest services

References

Available upon request

Timeline

Customer Service Cashier

Academy Sports + Outdoors
12.2023 - 02.2025

Customer Service

The Home Depot Inc
11.2020 - 12.2023

High School Diploma -

Associate of Science -

Dallas College

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